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Troubleshooting

PROBLEM

PROBLEM CAUSE

SOLUTION

The flame and heat are

low when the valve is 

turned to high. 

The propane lighting 

procedure was not followed 

correctly.

Ensure lighting procedure is followed carefully. The valve

must be in the off position when the tank valve is turned on.

Turn the tank on slowly to allow pressure to equalize. See

Lighting Instructions in the Operating section.

Burners burn with yellow

flame, accompanied by

the smell of gas.

There is possibly a spider web 

or other debris.

Thoroughly clean the burner venturi. See the Maintenance 

section. 

The burner will not light  

with the igniter, but will 

light with a match.

The battery is either dead or

installed incorrectly.
There is a loose electrode wire

or switch terminal wires.

Check the installation or replace with a new battery.

Check that the electrode wire is firmly pushed onto the

terminal on the back of the igniter. Check that the lead wires

from the module to the ignition switch (if equipped) are firmly 

pushed onto their respective terminals.

The burner will not stay lit 

when control knob is 

released.

The knob is not being held in

long enough.
It is too windy outside.

Lava rock or debris are in the

ignition area of the burner 

preventing the thermocouple

from being fully engulfed in 

flame.
Either the thermocouple or 

thermocouple connection is 

dirty.
Either the thermocouple or 

valve is faulty.

The thermocouple must have time to heat up. Hold the knob

in for 30 seconds after the burner lights, then release.
The unit will shut down if winds are greater than 10 mph 

(16 km/h). Either locate the fire pit to a different area or use 

when it is less windy.

Ensure there is no lava rock or other debris in the ignition 

area, and that the small hole below the thermocouple is 

unobstructed.

Clean the thermocouple and clean the connection between

the valve and thermocouple. Ensure the connection is 

properly tightened.

Replace thermocouple and/or valve.

The regulator is humming. This is a normal occurrence 

on hot days.

This is not a defect. It is caused by internal vibrations in the

regulator and does not affect the performance or safety of

the gas heater.

Humming regulator will not be replaced.

The valve is set to high 

but there is low heat 

output. There is also a

rumbling noise and a 

fluttering blue flame at the

burner surface.

There is not enough gas.

The supply hose is pinched.

The burner orifice is either 

dirty or clogged.
There are spider webs or other

matter in venturi tube.
The propane regulator is in a 

“low flow” state.

Check the gas level in the propane cylinder.
Reposition the supply hose as necessary.

Clean the burner orifice.

Clean out the venturi tube.

Ensure the lighting procedure is followed carefully. All 

valves must be in the off position when the tank valve is

turned on. Turn tank on slowly to allow pressure to 

equalize. See the Lighting Instructions in the Operating 

section.

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Содержание E02GF-040-BU

Страница 1: ...and confidence you have placed in PHI VILLA through the purchase of our product We strive to continually create quality products designed to enhance your home Visit us online to see our full line of p...

Страница 2: ...acturing defects to the original purchaser for one year This warranty is a limited warranty and applies to the original purchase is required This is a residential warranty and does not apply to commer...

Страница 3: ...tems NOTE Identify all parts packed in the carton against the parts list Remove all the protective material carefully and DO NOT use a knife to prevent scratching the furniture NOTE Hardware not shown...

Страница 4: ...1 2 Assembly 4 T E D D D Q L G G E L Q E D LIFE GETS BETTER WITH PHI VILLA...

Страница 5: ...Assembly 5 3 4 D E G K I LIFE GETS BETTER WITH PHI VILLA...

Страница 6: ...ensure proper performance and safety In order to prolong the life and beauty of your product we highly recommend storing it in a dry area and protecting it with a furniture cover from the rain and sun...

Страница 7: ...and confidence you have placed in PHI VILLA through the purchase of our product We strive to continually create quality products designed to enhance your home Visit us online to see our full line of p...

Страница 8: ...acturing defects to the original purchaser for one year This warranty is a limited warranty and applies to the original purchase is required This is a residential warranty and does not apply to commer...

Страница 9: ...Identify all parts packed in the carton against the parts list Remove all the protective material carefully and DO NOT use a knife to prevent scratching the furniture Pre assembly continued 3 LIFE GET...

Страница 10: ...1 2 Assembly 4 T E D D D Q L G G E L Q E D LIFE GETS BETTER WITH PHI VILLA...

Страница 11: ...Assembly 5 3 4 D E G K I LIFE GETS BETTER WITH PHI VILLA...

Страница 12: ...1 2 Assembly 6 T C A A T L Q C A B C L Q LIFE GETS BETTER WITH PHI VILLA...

Страница 13: ...Assembly 7 3 4 B A C LIFE GETS BETTER WITH PHI VILLA K N I...

Страница 14: ...ensure proper performance and safety In order to prolong the life and beauty of your product we highly recommend storing it in a dry area and protecting it with a furniture cover from the rain and sun...

Страница 15: ...hout original packaging Make sure you have ample space for assembly WARNING DO NOT FULLY TIGHTEN ALL SCREWS UNTIL ASSEMBLY IS COMPLETE DO NOT strain yourself Some items are easier to assemble with the...

Страница 16: ...er secured in an upright position which cylinder valve turned off DO NOT REMOVE DEFACE OR OBLITERATE THIS LABEL EXCEPT AS AUTHORIZED BY ANSI NFPA 58 DANGER Do not store a spare LP cylinder under or ne...

Страница 17: ...e CONSUMER Retain this manual for future reference WARNING result causing property damage personal injury or loss of life WHAT TO DO IF YOU SMELL GAS Do not try lighting any appliance Do not touch any...

Страница 18: ...or LP Gas Cylinders or the standard for Cylinders Spheres and Tubes for Transportation of Dangerous Good and Commission CAN CSA B339 as applicable The LP gas supply cylinder must be provided with a cy...

Страница 19: ...must be replaced prior to operating the heater Installation and repair should be done by a qualified service person The heater should be inspected before use and at least annually by a qualified servi...

Страница 20: ...e read and understand the entire l l a t s n i r o e t a r e p o e l b m e s s a u o y e r o f e b l a u n a m the fire pit YOUR OWNER S MANUAL Keep and store this Owner s Manual for future reference...

Страница 21: ...Package Contents 6 A B C BB DD L D E H G F I J K...

Страница 22: ...Handle Lid Table Top Side Panel Side Panel With Igniter Fire Glass 1 AAA Battery A B C D E F G H I J K L Parts Reference Image Qty Description 1 1 2 1 1 1 Door Left Leg Right Leg Left Door Leg Right D...

Страница 23: ...ighten any screws to the end at this step Attach side panel D to left leg G and left door leg I with four M6 12MM bolts AA Please use Phillips head screwdriver not included Please do not tighten any s...

Страница 24: ...propane tank support K to legs G H I and J with M6 12MM bolts AA Please use Phillips head screwdriver not included Please tighten all the screws for step 1 4 F I A B DD BB Attach handle A to the lid...

Страница 25: ...is in operation Please wait until the units cools completely before place lid AAA Battery Open the igniter cover and place the AAA battery into it Then tighten the igniter cover completely Finish and...

Страница 26: ...rating the appliance Installation and repair should be done by a qualified service person The appliance should be inspected before each use and at least annually by a qualified service person More fre...

Страница 27: ...ion where regulator connects to cylinder 5 Turn cylinder valve ON 2 Make sure all fire pit and light valves are OFF If bubbles appear at any connection there is a leak 1 Turn cylinder valve OFF 2 If l...

Страница 28: ...sts A clogged tube can lead to a fire WARNING If the burner does not light within 10 seconds turn the valve off and wait 5 minutes for gas to dissipate before repeating the procedure Shut Down 1 To ex...

Страница 29: ...ree and clean from combustible materials gasoline or other flammable vapors and liquids At least once a year the unit should be inspected for the presence of spiders spider webs or other insects Air f...

Страница 30: ...ther the thermocouple or valve is faulty The thermocouple must have time to heat up Hold the knob in for 30 seconds after the burner lights then release The unit will shut down if winds are greater th...

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