LIMITED LIFETIME WARRANTY
The enclosed product is warranted to the original residential retail purchaser as long as the
product remains in the original window.
I. Covered:
Lifetime: Entire product against manufacturing defects (i.e. a flaw in the product
design, materials, or workmanship that causes the product to no longer function)
3 years: Cords including internal cords such as those found in cordless blinds.
5 years: All fabric
II.
Not Covered:
Normal Wear and Tear
Any product that fails due to: • abuse • exposure to salt air • improper installation •
accident • extraordinary use • improper operation • alterations • improper cleaning •
misapplication • damage from pests/insects/pets • improper handling • misuse
III. Costs associated with: • product removal • transportation to and from the retailer •
brand label removal • product re-measure • incidental or consequential damages •
product re-installation • shipping
In the event there are multiple blinds/shades in the same room, only the defective
blind/shade will be replaced.
IV. To Report Shipping Damage: If damage occurred during shipping, call place of
purchase and report within 7 calendar days or else you may be denied credit for your
damaged product.
V.
To Obtain Service: If you suspect this product has a manufacturing defect in
materials or workmanship: 1. Locate the sales receipt 2. Call place of purchase. Any
unauthorized returns will not be accepted.
VI. Warranty Remedy: THIS SHALL BE YOUR SOLE REMEDY UNDER THIS LIMITED
WARRANTY.
If this product is found to have a manufacturing defect in materials or workmanship,
we will (at our discretion) do one of the following:
• repair the product • replace the product • refund the cost of the product
Colors vary from lot to lot and may not exactly match sample swatch or previous
purchases.
Discontinued items or color selections will be replaced with the closest equivalent
current product.
VII. YOUR RIGHTS UNDER STATE LAW:
This lifetime limited warranty gives you specific legal rights, and you may have other
rights, which vary from state to state. Some states do not allow limitations on how
long a warranty lasts, so the above limitations may not apply to you. No agent,
representative, dealer, or unauthorized employee has the authority to increase or alter
the obligation of this warranty. This lifetime limited warranty supersedes any previous
versions.
PHASE II PRODUCTS, INC.
501 WEST BROADWAY, SUITE 1350
SAN DIEGO, CALIFORNIA 92101 • 1-800-264-1190
