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Returning your product to Megger - UK and USA service centres
1.
When an instrument requires calibration, or in the event of a repair being necessary, a Returns Authorisation (RA)
number must first be obtained from one of the addresses shown on the following page. You will be asked to provide
the following information to enable the Service Department to prepare in advance for receipt of your instrument, and
to provide the best possible service to you.
Model, e.g. TDR1000/3
Serial number, to be found on the underside of the case or on the calibration certificate.
Reason for return, e.g. calibration required, or repair.
Details of the fault if the instrument is to be repaired.
2.
Make a note of the RA number. A returns label can be emailed or faxed to you if you wish.
3.
Pack the instrument carefully to prevent damage in transit.
4.
Ensure the returns label is attached, or that the RA number is clearly marked on the outside of the package and on any
correspondence, before sending the instrument, freight paid, to Megger. Copies of the original purchase invoice and
packing note should be sent simultaneously by airmail to expedite clearance through customs. In the case of
instruments requiring repair outside the warranty period, an immediate quotation can be provided when obtaining the
RA number.
5.
You may track the progress of your return on line at
www.megger.com
