Frequently Asked Questions
Is the Static
Stimulation safe
for my pet?
• While the Static Stimulation is unpleasant, it is harmless
to your pet. Electronic training devices require interaction
and training from the owner to achieve desired results.
How old does a pet have
to be before using the
PetSafe
®
350 m & 900 m
Deluxe Remote Trainers?
• Your pet should be able to learn basic obedience
commands such as “Sit” or “Stay.” Pets should be at least
6 months old before using the Remote Trainer.
• The Collar Receiver may be too large for dogs under
3.6 kg. If your pet is injured or its mobility is otherwise
impaired, contact your veterinarian or professional
trainer before use.
Once my pet is trained
and has been obeying my
commands, will he have
to continue to wear the
Receiver Collar?
• Probably not. He may need to wear the Receiver Collar
from time to time for reinforcement.
Is the Receiver Collar
waterproof?
• Yes. All of 350 m & 900 m Receiver Collars are
waterproof.
Can I use the 350 m or 900 m
Deluxe Remote Trainers with
more than one pet?
• Yes. An Add-A-Dog
®
Receiver Collar must be purchased
to have a 2-Dog system.
Can I use the PetSafe
®
350 m
& 900 m Deluxe Remote
Trainers on aggressive pets?
• We do not recommend any of our products to be used
on aggressive pets. We recommend you contact your
local veterinarian or professional trainer to determine if
your pet might be aggressive.
How long can I
continuously deliver Static
Stimulation to my pet?
• The maximum amount of time you can press a
stimulation button and deliver Static Stimulation to your
pet continuously is 10 seconds. After 10 seconds, the
Handheld Remote will time-out, and the stimulation button
must be released and pressed again.
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