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Consumer Law, Warranties Against Defects, effective January 1, 2012,
warranty details of this Product are as follows:
Two Year Non-Transferrable Limited Warranty
What is covered:
Radio Systems Australia Pty Ltd (hereinafter referred
to as “Radio Systems”) warrants to the original retail purchaser, and
not any other purchaser or subsequent owner, that its product, when
subject to normal and proper residential use, will be free from defects in
material or workmanship for a period of two (2) years from the purchase
date. An “original retail consumer purchaser” is a person or entity who
originally purchases the Product, or a gift recipient of a new product that is
unopened and in its original packaging. When serviced by Radio Systems
Customer Service, Radio Systems covers labor and parts for the first two
(2) years of ownership; after the first two (2) years, a service or upgrade
charge will apply relative to replacement of the product with new or
refurbished items at Radio Systems’ sole discretion.
The limited warranty is non-transferrable and shall automatically terminate
if the original retail consumer purchaser resells the Radio Systems product
or transfers the property on which the Radio Systems product is installed.
This Limited Warranty excludes accidental damage due to dog chews;
lightning damage; or neglect, alteration, and misuse. Consumers who
purchase products outside of Australia, New Zealand, or from an
unauthorised dealer will need to return the Product to the original place of
purchase for any warranty issues.
Please note that Radio Systems does not provide refunds, replacements,
or upgrades for change of mind, or for any other reason outside of these
Warranty terms.
Claims Procedure
Any claim made under this Warranty should be made directly to Radio
Systems Australia Pty Ltd Customer Care Centre at:
Radio Systems Australia Pty Ltd
PO Box 765, Mudgeeraba QLD 4213
Australia Residents: 1800 786 608
New Zealand Residents: 0800 543 054
Email: [email protected]
