Customer Care Center 1-800-732-2677
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Welcome
You and your pet were made for each other. Our aim is to help you have the best companionship and
the most memorable moments together. Your new Platinum Pet Fountain is designed to entice your pet
to stay hydrated and healthy.
We know that safe pets make happy owners. Before getting started, please take a moment to read
through the important safety information. If you have any questions, please don't hesitate to contact us.
Hereinafter Radio Systems Corporation and any other affiliate or Brand of Radio Systems
Corporation may be referred to collectively as “We” or “Us”.
IMPORTANT SAFETY INFORMATION
Explanation of Attention Words and Symbols used in this guide
This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey
all safety messages that follow this symbol to avoid possible injury or death.
WARNING indicates a hazardous situation which, if not avoided, could result in
death or serious injury.
CAUTION, used without the safety alert symbol, indicates a hazardous situation
which, if not avoided, could result in harm to your pet.
NOTICE is used to address safe use practices not related to personal injury.
When using electrical appliances, basic safety precautions should always be followed to reduce the
risk of fire, electric shock and/or injury to persons, including the following:
• To reduce the risk of injury, close supervision is necessary when an appliance is used by or near
children.
• To protect against electric shock, do not place electrical power cord or plug in water or other
liquids.
• Do not pull on the electrical power cord to remove the plug from the electrical outlet.
• To unplug, grasp the plug, not the electrical power cord.
• Do not operate any appliance if it has a damaged electrical power cord or plug, or if it is
malfunctioning or has been damaged. Call the Customer Care Center immediately for further
instructions.
• To reduce the risk of electric shock, do not place or store an appliance where it can fall or be
pulled into a bathtub or sink.
• Always unplug any appliance when not in use, before putting on or taking off parts and before
cleaning.
• Do not use an appliance for anything other than its intended use.
• If the plug of this device gets wet, turn off the electricity to that electrical outlet. Do not attempt
to unplug.
• Examine this appliance after installation. Do not plug into electrical outlet if there is water on the
electrical power cord or plug.