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Congratulations! You have made an excellent choice of this quality product. Our commitment to
quality also includes our service. Should you, contrary to expectations, experience defects due
to manufacturing faults, we will provide you with a warranty against defects as follows:
Warranty
The product is guaranteed to be free from defects in workmanship and parts for a period of
12 months from the date of purchase. Defects that occur within this warranty period, under
normal use and care, will be repaired, replaced or refunded at our discretion. You are entitled
to a replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not amount to a major failure.
Proof of Purchase
This warranty is valid for the original purchase and is not transferable. Please keep your
purchase docket, tax invoice or receipt as the best proof of purchase, and as proof of date on
which the purchase was made.
Extent of Warranty
This warranty is limited to defects in workmanship or parts. All defective products or parts will be
repaired or replaced. This warranty does not cover consumable items.
Normal Wear and Tear
This warranty does not cover normal wear and tear to the products or parts.
Exclusions
This warranty does not cover:
• Any defects caused by an accident, misuse, abuse, improper installation or operation,
lack of reasonable care, unauthorised modification, loss of parts, tampering or attempted
repair by a person not authorised by the distributor.
• Any product that has not been installed, operated or maintained in accordance with the
manufacturer’s operating instructions provided with the product.
• Any product that has been used for purposes other than domestic use.
To Make a Claim
If a defect in the goods appears within 12 months, you are entitled to claim a warranty. Please
contact after sales support via the link below:
www.permachildsafety.com/contact-us
Please ensure that you have a copy of proof of purchase so that we are able to respond as
quickly and efficiently as possible.
WARRANTY CERTIFICATE
SUPPORT
