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Selector Switches 

For this thermostat to control your system, the system 

type must be specified by the selector switches on the 

printed circuit board inside the thermostat. There is also 

a selector switch for your choice of Fahrenheit or Celsius 

temperature display. See Figure 6. 
•  Heating System Selector (HG – HE switch) 

   The factory position for this switch is the HG position. 

Leave it in this position if you have a gas furnace or an 

oil burner. If you have an electric furnace, test to see 

whether the heat and fan come on as expected after 

installation. If the fan operation is normal, leave it in 

the HG position. If the fan does not come on within a 

minute of the thermostat calling for heat, change the 

switch position to HE. The system selector has no  

effect in the cooling mode. NOTE: HG is for gas and 

most other systems. HE is for certain electric systems 

having a fan relay. 

•  System Selector (STANDARD – HEAT PUMP switch) 

   The factory position for this switch is in the STD 

position. Leave it in this position if you have ANY 

system that uses gas, oil, electric, or hot water heating. 

If you have a single stage heat pump (no auxiliary or 

emergency heat source), then slide the switch to the  

HP position. Be sure the reversing valve wire is 

connected to the correct terminal for your heat  

pump (Rc/O) or (Rh/B). 

•  F° / C° selector (Fahrenheit - Celsius switch) 

   Your thermostat is set for F° mode from the factory. 

To change to C° mode, slide the switch to C° and hold 

any key for 2 seconds with the battery removed, then 

replace the battery. 

Figure 6

Two Year Limited Warranty 

Robertshaw warrants to the original contractor installer or 

to the original consumer user that each new PerfectSense 

Product shall be free from defects in materials and 

workmanship under normal use and service for a period 

of two (2) years from the date of manufacture (“Warranty 

Period”). If any Product fails within the applicable Warranty 

Period,  Robertshaw  shall,  at  its  sole  option,  repair  or 

replace the Product, provided that the Product is returned 

to Robertshaw facility or designated agent within the 

Warranty Period, with transportation charges prepaid, and 

that the Product, upon examination by Robertshaw, is found 

to conform to this warranty.  The above warranty does not 

apply to: i) batteries; ii) improper installation; iii) Products 

that have been damaged, misused, neglected, mishandled, 

or altered in any manner whatsoever, and/or; iv) defects or 

damage that result from use of the Product in other than 

its normal and customary manner or in any manner not 

in  accordance  with  Robertshaw  recommendations  and/or 

instructions. Any and all costs of labor, thermostat removal, 

or reinstallation are not covered under this warranty and 

shall be the sole responsibility of the consumer or installer, 

as applicable. 

THE  FOREGOING  WARRANTY  IS  IN  LIEU  OF  AND 

EXCLUDES ALL OTHER WARRANTIES, WHETHER VERBAL 

OR WRITTEN, EXPRESS OR IMPLIED INCLUDING, EXCEPT 

TO  THE  EXTENT  PROHIBITED  BY  APPLICABLE  LAW, 

THE  IMPLIED  WARRANTIES  OF  MERCHANTABILITY 

AND  FITNESS  FOR  A  PARTICULAR  PURPOSE.    IN  NO 

EVENT SHALL ROBERTSHAW BE LIABLE TO CONSUMER, 

CONTRACTOR  OR  ANY  THIRD  PARTY  FOR  ANY 

CONSEQUENTIAL,  INCIDENTIAL,  SPECIAL  OR  PUNITIVE 

DAMAGES  ARISING  FROM  OR  RELATING  TO  USE  OF 

THE PRODUCT INCLUDING, BUT NOT LIMITED TO, LOSS 

OF  GOODWILL,  LOSS  OF  PROFIT  OR  REVENUE,  AND 

PROPERTY  DAMAGE,  REGARDLESS  WHETHER  SUCH 

LOSS OR DAMAGE IS BASED IN CONTRACT, WARRANTY, 

TORT,  NEGLIGENCE,  STRICT  LIABILITY,  INDEMNITY, 

PRODUCT  LIABILITY,  OR  OTHERWISE  AND  EVEN  IF 

ROBERTSHAW HAS BEEN ADVISED OF THE POSSIBILITY 

OF SUCH DAMAGES. 

TROUBLESHOOTING  

Problem  

Solution

No display

1.  Check battery connections and 

batteries.

2.  Remove the battery and wait for 

about 1 minute, then replace 

batteries.  

Entire display dims

1. Replace batteries.  

Auto fan does not  

turn on properly    

1.  Move HG/HE selector to correct 

position.

Heating or cooling does  

not go on or off

1.  Check that the System switch is 

in the correct position (HEAT or 

COOL).

2.  There may be as much as a 

4-minute delay before the 

system turns on – wait and check 

(Compressor protection delay).

3.  Check your circuit breakers 

and switches to ensure there is 

power to the system.

4. Replace batteries.

5.  Make sure your furnace blower 

door is closed properly.

6.  If your non-heat pump system 

only uses 4 wires, be sure the 

jumper wire is installed between 

the Rh/B and Rc/O terminals.

7.  Check the position of the System 

selector switch: Standard or Heat 

Pump.

8.  If you have single stage heat 

pump, be sure the jumper wire 

is installed between the Y and W 

terminals.  

Erratic display

1.  Remove the battery, hold any 

key then replace the battery. 

Reprogram.  

Unit continues to operate 

in the OFF position

1. Replace unit.  

Thermostat permanently 

reads HI, LO, or Er

1. Replace unit.

If you experience any other problems, contact Technical Support 

service at: [email protected] or (800) 445-8299. 

Customer Service Telephone 1.800.304.6563

Customer Service Facsimile 1.800.426.0804

[email protected]

Robertshaw®, Uni-Line® and PerfectSense

TM

 are trademarks of Robertshaw, 

its subsidiaries and/or affiliated companies. All other brands mentioned 

may be the trademarks of their respective owners.

For Technical Service

Telephone 1.800.445.8299

[email protected]

www.uni-line.com

www.robertshaw.com

©2015 Robertshaw

10/15 –352-00237-001

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