WARRANTY INFORMATION
SOLAR CELL PERFORMANCE
–
10 YEARS GAURENTEE
Perception Lighting provide a 10 Year performance warranty from the date of purchase that solar panel
performance will not fall below 85% of its rated output.
CANVAS
–
5 YEARS GAURENTEE
Perception Lighting provide a 5 Year warranty from the date of purchase against all manufacturing defects
related to the canvas.
ALL OTHER COMPONANTS
–
2 YEARS GAURENTEE
Perception Lighting provide a 2 Year warranty on all other components and accessories of the solar panel from
the date of purchase against all manufacturing defects.
WHAT DOES THE WARRANTY COVER?
Under normal usage conditions, this warranty covers:
1.
Any defect in design or manufacture which results in the product failing to perform substantially as
described in authorised advertising or literature.
2.
We will either repair or replace the product at our discretion providing that the fault is found to have
been caused by a design or manufacturing defect and not misuse or tampering.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not amount to a major failure. The benefits provided to
you as the consumer by this warranty are in addition to other rights and remedies available to you under
the law.
THE WARRANTY DOES NOT COVER:
1.
Any damage resulting from improper use.
2.
Faulty installation or modification made during installation.
3.
The cost of removing and reinstalling the product
4.
Travel and /or other expenses due to customer’s remote location
5.
Transport charges and damage in transit. It is your responsibility to deliver and pick up your product,
including any costs associated with the postage of your repair or replacement product. If you do
freight your product we recommend that you insure against loss or damage.
6.
Any loss directly or indirectly associated with the product failing to operate.
7.
Damage caused by mould, insects, animals, misuse, incorrect operation, adverse weather, accidents
and fair wear and tear
TO MAKE A CLAIM, PLEASE ENSURE YOU RETAIN YOUR SALES RECEIPT OF PURCHASE
SPC ENTERPRISES PTY LTD
TRADING AS PERCEPTION LIGHTING
10/105A VANESSA ST KINGSGROVE NSW 2208
PHONE: (02) 9191 7348
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