Troubleshooting
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7
Troubleshooting
7.1
What to Do in the Case of a Fault
Before you have the device repaired, perform the following actions:
Checklist
Fault
Cause
Fault Repair
"Power" LED
does not light up
The power supply is switched off
Check whether there is a reason why the power sup-
ply is switched off (installation or maintenance work,
etc.). Switch on the power supply if necessary.
Wiring fault in the splitter or switch
cabinet, cable break
Check the wiring carefully and repair any faults with
the wiring. Check the cables to ensure that they are
functioning properly.
Control panel
receiving no mea-
surement data
Connection cable not connected
Connect the connection cable.
Incorrect connection cable used
Use the appropriate connection cable only.
Recording fault,
blue LED flashes
several times
•
Memory card is full
•
Memory card is missing
•
Memory card is faulty
Change or replace memory card
Event not
recorded
Incorrect trigger setting
Change the trigger setting, see chapter 4.2.
Update fault
Fault during update
If something has gone wrong and the camera cannot
start the new software version following a restart, it will
automatically revert to a backup copy of the old soft-
ware, which is available again after a restart.
Camera switches
off
Camera overheats
To avoid impermissibly high temperatures in the event
of a control system failing due to software, a software-
independent excess temperature shut-off function for
the heater unit is integrated into the camera (shut-off
value: 103
°
C
±
2.5
°
C).
The shut-off value refers to the position of the excess
temperature sensor in the area around the heater;
other areas may be even warmer. See chapter 2.6
