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Cerberus P 6331-42
56
Problems with the Web Interface
I cannot access the web Interface:
1.
Make sure you are using the correct IP address of the router. Check the IP address of the
router;
2.
Make sure that there is not a console session running;
3.
Check that you have enabled web service access. If you have configured a secured client
IP address, your computer’s IP address must match it. Refer to the chapter on remote
management for details;
4.
For WAN access, you must configure remote management to allow server access from
the WAN (or all);
5.
Your computer’s and the router’s IP addresses must be on the same subnet for LAN
access;
6.
If you changed the router’s LAN IP address, then enter the new one as the URL;
7.
Remove any filters in LAN or WAN that block web service.
The web Interface does not display properly:
1.
Make sure you are using Internet Explorer 5.0 (or compatible) and later versions;
2.
Delete the temporary web files and log in again.
Problems with the Login Username and Password
I forgot my login username and/or password:
1.
The default username is
admin
. The default password is
pentagram
. The Password and
Username fields are case-sensitive. Make sure that you enter the correct password and
username using the proper casing;
2.
Press the RESET button for five seconds, and then release it. When the ADSL LED
begins to blink, the defaults have been restored and the router restarts;
Problems with LAN Interface
I cannot access the router from the LAN or ping any computer on the LAN:
1.
Check the Ethernet LEDs on the front panel. A LAN LED should be on for a port that has
a PC connected. If it is off, check the cables between your router and the PC. Make sure
you have uninstalled any software firewall for troubleshooting;
2.
Make sure that the IP address and the subnet mask is consistent between the router and
the workstation.
3.
In some cases computer with Windows Vista or Windows XP SP3 cannot obtain an IP
address from router’s DHCP server. If you encounter this, follow this steps to resolve this
problem (Microsoft Support page)
http://support.microsoft.com/kb/928233/en-us
(this
article may be not available in user language).
Problems with WAN Interface
Initialization of the ADSL connection failed:
1.
Check the cable connections between the ADSL port and the wall jack. The ADSL LED
on the front panel of the router should be on;
2.
Check that your VPI, VCI, type of encapsulation and type of multiplexing settings are the
same as what you collected from your telephone company and ISP;
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