SERVICE & SUPPORT
For usage tips about this heater, to register your heater warranty online, or to obtain
information about other Pelonis USA products, please visit our website at
www.pelonis.com
In the event of a warranty claim or if service is required for this heater, please contact
us at the following:
Toll Free: 1-800-842-1289 or 1-610-695-8700 (M-F 9:00am to 5:00pm EST)
Email us at: [email protected]
For questions or comments, please write to:
Pelonis USA, Ltd.
Att: Consumer Relations Department
P.O. Box 785
Malvern, PA 19355 USA
For your records, staple your sales receipt to this manual and record the following:
DATE OF PURCHASE: ____________________________________________________________
PLACE OF PURCHASE: ___________________________________________________________
SERIAL NUMBER:_______________________________________________________________
(STAPLE SALES RECEIPT HERE)
NOTE: PROOF OF PURCHASE IS REQUIRED FOR
ALL WARRANTY CLAIMS
ONE (1) YEAR LIMITED WARRANTY
•
Please read all instructions before attempting to use this product.
•
Please return the Warranty Registration card within fifteen (15) days from the
date of purchasing this product.
Pelonis USA, Ltd., referred to hereafter as Pelonis USA, warrants as limited herein to
the original purchaser of retail that each new Pelonis Safe-T-Furnace ceramic heater,
shall be free of defects in material and workmanship for a period of one (1) year from
the date of original purchase. This one (1) year warranty is limited to the heating
elements, motor, and electric control circuit board.
In the event of malfunctions or failure of your Pelonis Safe-T-Furnace ceramic heater,
simply deliver or send the heater, postage prepaid along with
PROOF OF PURCHASE
,
within the warranty period of one (1) year, to Pelonis USA. Pelonis USA reserves the
right to inspect the claimed defective part or parts to determine if the defect or
malfunction complaint is covered by this warranty. Pelonis USA shall, within sixty (60)
days after receipt of the product, at its option, repair and/or replace the defective part
or parts free of charge. This warranty shall only cover defects arising from normal
usage. Pelonis USA assumes no responsibility whatsoever if the Safe-T-Furnace
ceramic heater should fail during the warranty period by reason of:
•
Misuse, negligence, physical damage or accidents.
•
Lack of maintenance (see instructions for proper maintenance).
•
Repair by any unauthorized party during the warranty period.
•
Damage caused by connection to an improper input voltage (see specification
label on your heater).
Pelonis USA makes no further warranties or representations, express or implied except
those contained herein. No representative or dealer is authorized to assume any other
liability regarding the Safe-T-Furnace ceramic heater. The duration of the implied
warranty granted under State law, including warranties of merchantability and fitness
for particular purpose are limited in duration should the duration of the express
warranty grant it hereunder. Pelonis USA shall in no event be liable for direct, indirect,
special or consequential damages.
Some states do not allow limitations on how long an implied warranty lasts, and/or the
above limitations or exclusion may not apply to you. This warranty gives you specific
legal rights and you may have other rights which vary from state to state.
Should your Safe-T-Furnace ceramic heater fail to operate under the terms of this
limited warranty, contact Pelonis USA at 1-800-842-1289 or 1-610-695-8700 (M-F 9:00am
to 5:00pm EST).
