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P E A R L A B R A S I V E C O . - E A S Y H A M M E R ® M A N U A L
APPENDIX C - SALES AND REPAIRS
For sales and spare parts please see below.
Please have the following information ready before calling:
• Serial Number
• Model Number
• When purchased and where
• Part Description
All parts listed may be ordered from your Local warehouses. If the part is not stocked locally, call our Corporate office
and ask for our Customer Service Department. For Technical Support call
1-800-969-5561
. There is a $25.00
minimum order.
Return Policy: Return goods for credit or exchange on the basis of the following terms:
(1)
They must be current
products;
(2)
Items returned for replacement or refund should be in original cartons and must be accompanied by a
packing slip with the following information: Returned Goods Authorization (RGA) number obtainable from Customer
Service Department • List of items returned • Reason(s) for return(s) • Copy of original invoice(s);
(3)
Freight charges
must be assumed by sender;
(4)
Returning goods are subject to a 15% handling charge to cover our cost of repack-
ing and restocking. All Prices are subject to change without notice.
Disclaimer: Pearl Abrasive Co. reserves the right to make changes or improvements on its products without
incurring an additional obligation including any obligation to make corresponding changes or improvements to
products previously manufactured or sold. Pearl reserves the right to discontinue products at any time without
notice.
All illustrations displayed in this manual are the property of Pearl Abrasive Co. and shall not be duplicated or
reproduced without the express written consent of Pearl Abrasive Co.
AFTER SALE SERVICE
All customer service (technical questions, re-order of parts, etc.) will be provided by our company. All spare parts
for after sales service will be stocked and shipped from our warehouse. If requested, we may arrange for our sales
representatives to hold a training class for product knowledge at dealer’s location.
HOW TO ORDER PARTS
CUSTOMER SERVICE
APPENDIX D - JACK HAMMER MANUAL
Jack Hammer manual will be provided with Jackhammer purchase.
PA02TS
PA02RB
Tile Stripper
Replacement Blade
