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Pairing Your Mouse

Troubleshooting

Multi-Device Receiver Wireless Connection

The mouse USB receiver is already paired with the keyboard at the factory. However, if you 

have a replacement USB receiver, you will need to pair it with your mouse. To pair the mouse 

using the USB receiver, please follow these steps:
 

1) Ensure that the USB receiver is unplugged.

 

2) Press and hold the left, right, and middle button (the scroll wheel) at the same time

 

  for five seconds.

 

3) While holding the left, right, and middle buttons; immediately reconnect the USB  

 

  receiver to your computer.

 

4) Continue to hold all three buttons for another five seconds, then release.

 

5) Your Rock Candy Wireless Mouse is now paired with the USB receiver.

The receiver can sync with multiple wireless Rock Candy Wireless USB devices (such as the Rock 

Candy Wireless Keyboard and another mouse), allowing you to free up a USB port on your

computer.  If you have purchased a Rock Candy Wireless Keyboard, you can pair the keyboard 

to the mouse USB receiver by following these steps:
 

1) Disconnect the mouse USB receiver.

 

2) Press the “Esc” and “=” buttons together until the Low Battery LED lights solid on the keyboard.

 

3) Reconnect the mouse USB receiver.  The LED will turn off, indicating that the keyboard  

 

  has successfully paired with the mouse using the same USB receiver.

NOTE: Please use only the mouse USB receiver when pairing both mouse and keyboard together 

with the same USB receiver.

ENGLISH

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If the mouse is not working, please check for the following possible causes:
 

 Are the batteries installed using the correct polarity?

 

 Is the USB receiver connected to your computer and the drivers finished installing?

 

 If there is difficulty opening the battery cover, press down on the embossed

 

  thumb grip mark before sliding the cover away from the mouse.

 

 If the computer is in sleep mode, and the mouse does not respond, simply click any

 

  button on the mouse to wake from sleep mode. Depending on the speed of your

 

  computer,it may take a few seconds to a few minutes to go from sleep to wake mode.

If you still experience problems and further issues arise, please contact PDP Customer 

Support at www.pdp.com or call toll-free (800) 331-3844 (USA and Canada only).

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