background image

 

 

Suite 64 Flash Voice Mailbox User Guide 

 

5-1

 

   

Message

 

Inf

ormati

on

 

5

5

 

 

M

M

e

e

s

s

s

s

a

a

g

g

e

e

 

 

I

I

n

n

f

f

o

o

r

r

m

m

a

a

t

t

i

i

o

o

n

n

 

 

Sometimes

 

a

 

subscriber

 

wants

 

to

 

know

 

details

 

about

 

a

 

message

 

such

 

as

 

who

 

sent

 

it

 

and

 

the

 

time

 

and

 

date

 

it

 

was

 

delivered.

  

This

 

information

 

is

 

called

 

Message

 

Information.

 

The

 

message

 

information

 

can

 

be

 

heard

 

at

 

any

 

time

 

while

 

listening

 

to

 

the

 

message

 

by

 

pressing

 

5

.

 

1

 

Review

 

 

  

 

5

  

 

  

Listen to Message Information 

The

 

time

 

and

 

date

 

stamp

 

on

 

a

 

new

 

message

 

always

 

relates

 

to

 

message

 

delivery.

 

Once

 

a

 

message

 

is

 

saved,

 

the

 

time

 

and

 

date

 

stamp

 

refers

 

to

 

the

 

first

 

time

 

it

 

was

 

saved.

  

This

 

time

 

and

 

date

 

stamp

 

allows

 

the

 

subscriber

 

to

 

know

 

how

 

much

 

longer

 

the

 

message

 

can

 

stay

 

in

 

the

 

mailbox

 

before

 

it

 

is

 

automatically

 

deleted.

  

Reviewing

 

a

 

message

 

and

 

re

saving

 

it

 

does

 

not

 

change

 

the

 

time

 

and

 

date

 

stamp

 

or

 

when

 

the

 

system

 

automatically

 

deletes

 

the

 

message.

 

 

Send a Copy to Someone Else 

 

You

 

may

 

wish

 

to

 

send

 

a

 

copy

 

of

 

a

 

message

 

to

 

another

 

subscriber.

  

In

 

this

 

situation,

 

you

 

may

 

record

 

introductory

 

remarks

 

and

 

send

 

the

 

remarks

 

plus

 

a

 

copy

 

of

 

the

 

message

 

to

 

another

 

subscriber

 

or

 

just

 

send

 

the

 

message.

  

Copies

 

can

 

be

 

sent

 

to

 

one

 

or

 

more

 

subscribers.

 

You

 

can

 

send

 

copies

 

of

 

messages

 

that

 

are

 

received

 

in

 

either

 

the

 

voice

 

mail

 

mode

 

or

 

telephone

 

answering

 

mode.

 

 

1

 

 Listen to 

 

 

 

1

 

Send With

  

 

Record 

 

 

Enter the  

      To  

 

 

 

     

Comments 

 

Comments 

#

   

Destination

 

#

      Message 

 

 

 

2

 

Send Without 

     Comments

 

 

Enter the

 

Destination

 

#

 

 

 

 

Содержание Suite 64 Voice Flash

Страница 1: ...Suite 64 Integrated Communications Exchange PCSdigital Advanced Features Competitive Pricing Proven Performance PCS Digital You Can Hear Us Now...

Страница 2: ......

Страница 3: ...the Manufacturer for the use there of nor for the rights of third parties which may be affected in any way by the use thereof Any representation s in this document concerning performance of the Manufa...

Страница 4: ...Suite 64 Flash Voice Mail Mailbox Owner s Guide Table of Contents Record of Revisions Catalogue Number Release Date Supercedes Comments Initial Release June 2005...

Страница 5: ...LAYBACK CONTROLS 4 2 OPTIONS WHILE REVIEWING 4 2 SKIP A MESSAGE 4 3 CANCEL PLAY OF MESSAGES 4 3 REPLAY A MESSAGE 4 3 SAVE A MESSAGE 4 3 DELETE A MESSAGE 4 4 REPLY TO A MESSAGE 4 4 SEND A CALL DIRECTLY...

Страница 6: ...Suite 64 Flash Voice Mail Mailbox Owner s Guide LIST OF FIGURES LOT List of Tables Table 1 Document Conventions 1 4...

Страница 7: ...em has been designed to provide today s business with a feature rich system enabling small companies to project the image of a much larger company Since a large majority of all telephone transactions...

Страница 8: ...ieved efficiently The system stores messages in mailboxes Users or subscribers are assigned mailbox numbers for their private use Each mailbox is protected by a user defined password Thus subscribers...

Страница 9: ...uctions on how to access mailboxes and disconnecting from the system Chapter 4 Basic Operations this chapter provides instructions on how to review messages and options after reviewing playback option...

Страница 10: ...ompts Bold italic type Use for menu items form names or items Normal bold Used to indicate keystrokes filenames device names etc Press Means to press a specific key e g press ESC means to press and re...

Страница 11: ...n response to a prompt The system repeats the caller s options If there is still no response the system automatically transfers a caller not within the voicemail system to an attendant or politely dis...

Страница 12: ...Prompts Dial Ahead Function You can interrupt most prompts if you know what you want to do You can even enter several commands at once How to Use this Guide This guide gives you easy to follow instruc...

Страница 13: ...another extension or from outside the office call the office number when you hear the system greeting press plus your mailbox number You will be sent directly to your voice mailbox When prompted ente...

Страница 14: ......

Страница 15: ...efore but are considered skipped To review the messages in your mailbox At the main menu press 1 The system plays your messages After each message is reviewed the system asks what you want to do with...

Страница 16: ...lity For example with playback controls you can scan through a long message to find a phone number without reviewing the entire message After dialing 1 to review a message you can press 1 Rewind to th...

Страница 17: ...criber forgets to press to cancel review and just hangs up all partially reviewed messages also remain in the new message queue Replay a Message At the end of a message when the system prompts with th...

Страница 18: ...has been deleted it cannot be retrieved Reply to a Message A user can reply to a message sent from another subscriber s mailbox by dialing one key Therefore subscribers should enter their own mailbox...

Страница 19: ...s time and date stamp allows the subscriber to know how much longer the message can stay in the mailbox before it is automatically deleted Reviewing a message and re saving it does not change the time...

Страница 20: ...after giving you a chance to 1 Listen to the message you have just recorded 2 To re record the message 3 Append to the recording Delete the message and begin again 4 When the message is acceptable pr...

Страница 21: ...been recorded the system uses the mailbox number as the greeting i e Mailbox 201 What is a Good Mailbox Greeting A good mailbox greeting encourages callers to leave detailed messages not just name an...

Страница 22: ...greeting 1 Press 3 at the Main Menu for Personal Options 2 Press 1 for Greetings 3 Press 1 for Review 4 Press 2 for Mailbox Greeting Deleting Your Greeting The standard system greeting recorded name...

Страница 23: ...of information flow with voice mail it is important to warn them when it may take longer then usual for you to respond to their messages The temporary greeting allows you to give them this special not...

Страница 24: ...ing 1 Press 3 at the Main Menu for Personal Options 2 Press 1 for Greetings and then press 1 for Review 3 Press 3 for Temporary Greeting Delete Your Temporary Greeting To delete your temporary greetin...

Страница 25: ...uessed by other people You are strongly discouraged from using birthdays employee numbers parts of social security numbers etc since these numbers could be readily guessed by others You are encouraged...

Страница 26: ...all notification can be turned on and off whenever desired Outcall On Off is a toggle If outcall notification is on this procedure turns it off If outcall notification is off this procedure turns it o...

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