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PINPAD DISPLAY

CODE DESCRIPTION

96

System malfunction

TRAN CANCELLED

SYSTEM ERROR 96

97

Advises that reconciliation totals have been reset

APPROVED

98

MAC error

TRAN CANCELLED

SYSTEM ERROR 98

P2

Software deletion failure TRAN

CANCELLED

SYSTEM ERROR P2

P3

Invalid software in terminal

TRAN CANCELLED

SYSTEM ERROR P3

P6

Invalid Module Name/Version Number/Checksum received

TRAN CANCELLED

SYSTEM ERROR P6

P7

Parameter download aborted by terminal re-logon

TRAN CANCELLED

SYSTEM ERROR P7

P8

Incorrect acquirer software version level re-initialise

TRAN CANCELLED

SYSTEM ERROR P8

Confidential Page

17

5/23/2007

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Содержание ANZ

Страница 1: ...ANZ PC EFTPOS Quick Reference Guide PX368 NPT 710 Version 1 02 March 2007 Confidential Page 1 5 23 2007...

Страница 2: ...ns asammons pceftpos com au National Sales Marketing Irena Zezelj izezelj pceftpos com au PC EFTPOS Administration Manager Clinton Dean cdean pceftpos com au Technical Support Development Nathan Goodc...

Страница 3: ...POS AME can be left blank Symbolic Host Address for Argent systems is 82805110 Terminal Functionality Supported by ANZ Functionality EFTPOS Functionality Purchase 3 Cash Out 3 Refund 3 MOTO processing...

Страница 4: ...use the internal NPT modem Tracing This is enabled by default and records information on the hard drive to help us track down any issues Eftpos Control Panel Press the control panel button on the Cli...

Страница 5: ...d cord POS connector cable RS232 Cable Dial up phone cable Installation Steps 1 Power the terminal Connect the brick and cord then plug into a power point 2 Connect the power adaptor to the power sock...

Страница 6: ...t in the wall PC EFTPOS Software Installation 1 Install Terminal See Hardware Installation for pinpad page 6 2 Install Software If the POS does not have the latest PC EFTPOS software installed install...

Страница 7: ...The terminal will download parameters from the bank 3 Press the Function key then enter 87 The terminal will logon download prompts card prefix tables etc from the bank If successful the terminal dis...

Страница 8: ...required Alternatively enter a POS number POS this is a concatenation of the Tran end ID and Terminal AME in Hex and converted to decimal COMMS MODE Enter the comms mode Press ENTER to continue The C...

Страница 9: ...cally used with Telstra 1 Quick Dial On Typically used with 0ptus This prompt will not appear if comms mode of leased line is selected TMS NII Network International Identifier NII Enter the NII requir...

Страница 10: ...nt receipt has been printed Selecting CLEAR will only print the customer copy of debit card receipts SWIPE START TRANSACTIONS Selecting ENTER will allow the standalone mode to start a transaction by t...

Страница 11: ...ill send a message to the Terminal Management System TMS 74 Print Software version NPT in Standalone Mode This function will print the software version report on the NPT printer 87 Remote Init This fu...

Страница 12: ...CELLED SYSTEM ERROR TB No CPAT entry for swiped card CARD NOT ACCEPTED TC Auth number of completion could be found AUTH NOT FOUND TD Amount of completion does not match pre auth AMOUNT NOT MATCHED TE...

Страница 13: ...TT Pre Auth batch full TRAN CANCELLED SYSTEM ERROR TT TU SAF batch full EFB DISALLOWED SAF FULL TV EMV SDA error DECLINED CALL YOUR BANK TW Auth declined TRAN CANCELLED AUTH DECLINED TX SAF batch full...

Страница 14: ...N CANCELLED MSG TYPE ERROR XD The luhn check on a manual card read has failed CARD NUMBER INVALID XE The month of the expiry date on a manual card read is invalid INVALID EXPIRY DATE XF The transactio...

Страница 15: ...ED SYSTEM ERROR Z7 Bank Generated Response Codes For assistance with the following codes contact your Bank CODE DESCRIPTION PINPAD DISPLAY 00 Approved or completed successfully APPROVED 01 Declined re...

Страница 16: ...CARD ERROR REFER 51 Not sufficient funds TRAN CANCELLED NOT AUTHORISED 52 No cheque account TRAN CANCELLED ACCT TYPE ERROR 53 No savings account TRAN CANCELLED ACCT TYPE ERROR 54 Expired card TRAN CA...

Страница 17: ...e deletion failure TRAN CANCELLED SYSTEM ERROR P2 P3 Invalid software in terminal TRAN CANCELLED SYSTEM ERROR P3 P6 Invalid Module Name Version Number Checksum received TRAN CANCELLED SYSTEM ERROR P6...

Страница 18: ...for a software download TRAN CANCELLED SYSTEM ERROR I5 I6 An internal TMS error has caused a buffer overflow TRAN CANCELLED SYSTEM ERROR I6 I7 An invalid download request has caused TMS to read past...

Страница 19: ...ory Steady 1 Power on test executing Dot will pulse on off Steady 2 D channel interface active for EFTPOS Steady 3 Pre configuration in progress learning identity Steady 4 Remote management in progres...

Страница 20: ...Error Code Meaning 0 No Error 1 Unknown terminal ID 2 Invalid AME 3 Not Supported 4 Not Supported 5 Unknown Host reference 6 Reserved 7 Not Supported 8 Destination unreachable 9 Not Supported 10 Not...

Страница 21: ...MM YY hh mm Settlement date and time APPROVED 00 Last Totals Receipt MERCHANT NAME MERCHANT ADDRESS 1 MERCHANT ADDRESS 2 ANZ EFTPOS LAST SUMMARY TOTALS AS AT DD MM YY TERMINAL ID ttttttttttt Terminal...

Страница 22: ...ank DD MM YY hh mm APPROVED 00 Sub Totals Receipt MERCHANT NAME MERCHANT ADDRESS 1 MERCHANT ADDRESS 2 ANZ EFTPOS SUB TOTALS TERMINAL ID ttttttttttt Terminal ID of terminal REFERENCE NO rrrrrr STAN xxx...

Страница 23: ...cc are the last 4 digitsCard number YYYYYY CARD AC aaa Where YYYYYY is either Credit or Debit and aaa is account type tttttttt cc tttttttt Purchase Refund cc Transaction amount cccccccc cc Cash out on...

Страница 24: ...cc Total transaction record amount For a two part transaction it shall be the sum of both the purchase and cash out amounts The AUD shall be printed immediately to the left of the most significant di...

Страница 25: ...installed machine is that there are more than one application running that uses our EFTPOS system Examples are the POS system and our test POS system There can only be one POS running Shutdown any ot...

Страница 26: ...any are wrong it s advised to re run the installation wizard and answer the questions correctly Ensure all cables are plugged in correctly Check that the modem is getting power The power indicator on...

Страница 27: ...01 08 This means that the Argent systems can t communicate with the bank Check the POS ame and the Host Address then call Telstra X8 CNP 01 01 This means that the POS ame is wrong Confirm it with Tels...

Страница 28: ...Confidential Page 28 5 23 2007...

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