Pawbo+ PPC-21CL, Руководство пользователя, Страница: 14 / 29

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Q. When I plug in my new Pawbo ⁺ , I do not see the red
power indicator.
A. Please verify that the power cord is properly plugged in on both
ends, and that the power outlet is providing electricity. If the
problem persists, please contact customer service
service@pawbo.com
Q. After Pawbo ⁺ is plugged in, I see a red LED light and hear
“ready for setup”, after which the red LED light starts to
blink. Is this normal?
A. Pawbo
⁺ is not connected to your home wireless network when it is
brand new or has been reset. A blinking red light indicates that it is
ready for wireless network setup. Please follow the Pawbo Life
App instructions to complete setup.
Q. I followed the SmartLink method for setting up Pawbo
⁺
on my home wireless network, but connection keeps
failing.
A. Please troubleshoot by following the steps listed below:
1. Make sure that your mobile device is connected to your home
wireless network.
2. Make sure that Pawbo ⁺ and wireless AP are near one another
(distance affects the strength of wireless transmission).
3. Your wireless AP name (SSID) cannot contain characters
other than alphabets, numbers, _(underscore)*
4. For better security, set your wireless AP password encryption
to WPA2(AES).
5. Please use WPA2(AES) or WPA-Mixed AES for password
encryption. Oftentimes, SmartLink fails due to incompatible
encryption settings.
6. Pawbo ⁺ supports 2.4G wireless network, if your wireless AP
has both 2.4G and 5G channels, make sure your mobile
device is connected to the 2.4G channel before Pawbo
⁺
installation.
7. Please set your wireless AP mode to 802.11 b/g/n(or Auto). To
ensure a stable connection, make sure that during the
installation process, you maintain no more than one meter
between your mobile device and Pawbo
⁺ .
FAQ - Installation