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3CX Phone System Features

36

SmartNode Branch eXchange User Manual 

B • Specifications

Real-Time Web-based System Status 

Integrated Web Server 

Automated Backup and Restore 

Firewall/NAT Friendly Configuration of External Extensions via Tunnel 

MS Windows Server Certified 

Integrated Enterprise Database (PostgreSQL) 

VM Ware/Hyper V

Unified Communications & Mobility

3CX MyPhone Self-Service User Portal 

Receive VoiceMail via Email 

Make Video Calls 

Advanced Forwarding Rules Based on Caller ID, Time and Type of Call 

Integrate Branch Offices with 3CX Bridges 

Standards-based Presence Information 

Integrated Fax Server 

Receive Faxes via Email as PDF

IP Phone Management

Automatic Phone Provisioning 

Remotely manage IP phones 

Manage IP Phones Network-Wide 

Plug and Play Support 

Provision Network-Wide with Correct Settings

Restart one or all Phones Remotely 

Manage Firmware Network-Wide 

Update Firmware Network-Wide

3CX MyPhone

Web-based Utility 

Transfer Calls 

Shows Incoming Calls 

Shows Caller ID 

Shows Personal Call History 

Divert Calls to VoiceMail v Queue Monitoring 

Содержание SmartNode Branch eXchange Series

Страница 1: ...s B device and is intended for use in a light industrial or residential environment It is not intended nor approved for use in an industrial environment Sales Office 1 301 975 1000 Technical Support 1 301 975 1007 E mail support patton com WWW www patton com Part Number 07MSNBX UM Rev B Revised June 25 2014 ...

Страница 2: ...rmation about the license go to www patton com Patton Electronics warrants all SNBX components to be free from defects and will at our option repair or replace the product should it fail within one year from the first date of the shipment This warranty is limited to defects in workmanship or materials and does not cover customer damage abuse or unauthorized modification If the product fails to per...

Страница 3: ...Summary Table of Contents 1 General information 13 2 Installing the SNBX 16 3 Version Control 18 4 WMI and Controls 21 5 Contacting Patton for assistance 27 A Compliance information 31 B Specifications 33 ...

Страница 4: ...SNBX Overview 14 SNBX Panels 14 SNBX64 rear panel 14 SNBX front panel 15 2 Installing the SNBX 16 Setting up the SNBX 17 Accessing the SNBX W3CX 17 Accessing the WMI 17 Accessing the Windows System 17 Accessing 3CX 17 Accessing Abyss 17 3 Version Control 18 Overview 19 WMI 19 Checking the WMI Version 19 3CX Version 20 Checking 3CX Version 20 Updating 3CX Version 20 Windows Version 20 Checking the ...

Страница 5: ...X Documentation 28 Abyss Documentation 28 Windows Documentation 28 Further Resources on 3CX 28 Patton Contact information 28 Patton support headquarters in the USA 28 Alternate Patton support for Europe Middle East and Africa EMEA 29 Warranty Service and Returned Merchandise Authorizations RMAs 29 Warranty coverage 29 Out of warranty service 29 Returns for credit 29 Return for credit policy 29 RMA...

Страница 6: ...l Power Supply 34 Capacity 34 3CX Phone System Features 35 General Phone System Features 35 Softphones 35 SIP Standards Support 35 Management and Scalability 35 Unified Communications Mobility 36 IP Phone Management 36 3CX MyPhone 36 3rd Party Applications Integration 37 Devices and Providers 37 Codecs Voice Compression 37 ...

Страница 7: ...nt panel 15 3 Checking the WMI Version 1 19 4 Checking the WMI Version 2 19 5 Checking the 3CX Version 20 6 Upload Configuration File dialog 24 7 Schedule Backup 24 8 View Backup Schedule 25 9 Delete Scheduled Task 25 10 View Backup Schedule Button 26 ...

Страница 8: ...8 List of Tables 1 General conventions 12 2 Rear panel ports 14 3 SNBX LED definitions 15 ...

Страница 9: ... the SNBX features and capabilities Chapter 2 on page 16 provides installation procedures Chapter 3 on page 18 provides version control information Chapter 4 on page 21 provides web management interface information Chapter 5 on page 27 contains information on contacting Patton technical support for assistance Appendix A on page 31 contains compliance information for the SNBX Appendix B on page 33 ...

Страница 10: ...TANT heading calls attention to important information The alert symbol and CAUTION heading indicate a potential haz ard Strictly follow the instructions to avoid property damage The shock hazard symbol and CAUTION heading indicate a potential electric shock hazard Strictly follow the instructions to avoid property damage caused by electric shock The alert symbol and WARNING heading indicate a pote...

Страница 11: ... have an earth ground For DC powered devices ensure that the interconnecting cables are rated for proper voltage current anticipated temperature flammability and mechanical serviceability WAN LAN PSTN ports connections may have hazardous volt ages present regardless of whether the device is powered ON or OFF PSTN relates to interfaces such as telephone lines FXS FXO DSL xDSL T1 E1 ISDN Voice etc T...

Страница 12: ... voltages to ground To properly guard against ESD damage and shocks the wrist strap and cord must operate effectively If no wrist strap is avail able ground yourself by touching the metal part of the chassis Table 1 General conventions Convention Meaning Garamond blue type Indicates a cross reference hyperlink that points to a figure graphic table or sec tion heading Clicking on the hyperlink jump...

Страница 13: ...13 Chapter 1 General information Chapter contents SNBX Overview 14 SNBX Panels 14 SNBX64 rear panel 14 SNBX front panel 15 ...

Страница 14: ... is set to expand and encompass other PBX s and Open Source product offerings SNBX Panels SNBX64 rear panel The SNBX rear panel ports are described in table 2 Figure 1 SNBX rear panel Table 2 Rear panel ports Port Description DC IN Power input for the SNBX64 HDMI High Definition Digital Video Output for recovery situations VGA Standard Definition Analog Digital Output for recovery situations Digit...

Страница 15: ...LED definitions are listed in table 3 Table 3 SNBX LED definitions Element Description Power Button LED The Power Button will glow green to indicate power to the SNBX s main board and can be set to shutdown put to sleep the device when pressed USB Ports The USB Ports can be used for inserting removable storage to allow the SNBX to backup your PBX ...

Страница 16: ...16 Chapter 2 Installing the SNBX Chapter contents Setting up the SNBX 17 Accessing the SNBX W3CX 17 Accessing the WMI 17 Accessing the Windows System 17 Accessing 3CX 17 Accessing Abyss 17 ...

Страница 17: ... is never recommended due to major security concerns Once needed services are started you can access the Web GUI by typing http 192 168 200 10 5000 into a web browser For best results please use Chrome or FireFox This will bring you to a login screen The default username and password is admin admin There are several layers of authentication 1 WMI 2 WebServer Settings 3 3CX Settings Each of these l...

Страница 18: ...on Control Chapter contents Overview 19 WMI 19 Checking the WMI Version 19 3CX Version 20 Checking 3CX Version 20 Updating 3CX Version 20 Windows Version 20 Checking the Windows Version 20 Updating the Windows Version 20 ...

Страница 19: ...trols your basic HUD Head up Display when log ging onto the SNBX This part is wholly unique to the Patton Solution Checking the WMI Version To check the version of the WMI version both current and at factory select the logo in the top left of the WMI as seen in the figure below Figure 3 Checking the WMI Version 1 In the drop down menu you will see the About button Select it to reveal the WMI Versi...

Страница 20: ...the Windows Version can be done through the console via RDP or a KVM Once logged into Win dows click the Start button right click on Computer and then click Properties Under Windows Edition you will find the version and edition that your PC is running For more information visit http windows microsoft com en us windows which operating system Updating the Windows Version Updating the Windows Version...

Страница 21: ...Settings 22 3CX Management SNBX W3CX only 22 3CX Settings 22 3CX Reports 22 WebServer Settings 23 WebServer Main Menu 23 WebServer User Settings 23 WebServer Statistics 23 SmartNode Configurator 23 SmartNode Analog 24 Upload Configuration 24 3CX Backup Settings 24 Schedule Backup 24 View Backup Schedule 25 Delete Scheduled Task 25 ...

Страница 22: ...X IP Settings you must refer to the 3CX GUI IP Configuration The IP Configuration button enables you to enter new IP Address Subnet Mask and Gateway Current IP Settings The Current IP Settings shows you the output of an ipconfig all command on the SNBX itself 3CX Management SNBX W3CX only The 3CX Management drop down is only available on SNBX Versions utilizing 3CX It is where PBX specific configu...

Страница 23: ...ou can navigate directly to http ipaddress 8080 stats SmartNode Configurator In the current versions of 3CX there are some gaps in auto configuration of the SmartNode this helps fill those gaps in the mean time The two options below allow you to add Configurations to the SNBX s config folder this will allow a SmartNode to use it as an auto provisioning server via our Redirection Server or DHCP Opt...

Страница 24: ...ovisioning capacity of the SNBX Please be advised that ALL files uploaded will be renamed with the suffix cfg this is for security rea sons protecting against harmful scripts Figure 6 Upload Configuration File dialog 3CX Backup Settings If you purchased an 8GB Patton SNBX Flash Drive SKU 07K 8GB USB SNBX You can utilize the auto backup feature in the Patton WMI It is a planned enhancement to have ...

Страница 25: ...output of an inquiry made of the scheduled tasks An example is shown below Figure 8 View Backup Schedule Delete Scheduled Task The Delete Scheduled Task button allows you to remove auto backups of the 3CX Phone System The dia log box pictured below will ask you to enter an index number of the scheduled task to remove Figure 9 Delete Scheduled Task ...

Страница 26: ...change User Manual 4 WMI and Controls To find the index number please refer back to the View Backup Schedule button before each task the index number is show Please refer to the figure below for an example Figure 10 View Backup Schedule Button ...

Страница 27: ... Further Resources on 3CX 28 Patton Contact information 28 Patton support headquarters in the USA 28 Alternate Patton support for Europe Middle East and Africa EMEA 29 Warranty Service and Returned Merchandise Authorizations RMAs 29 Warranty coverage 29 Out of warranty service 29 Returns for credit 29 Return for credit policy 29 RMA numbers 30 Shipping instructions 30 ...

Страница 28: ... visit Microsoft s main page at http www microsoft com or visit Microsoft s interactive documentation at http windows microsoft com en us windows7 help getting started Further Resources on 3CX Another good resource for 3CX Phone System is the book 3CX Version 11 written by Kerry Garrison You can find this book online with the ISBN 10 Number 0983163928 Patton Contact information Patton Electronics ...

Страница 29: ...warranty to be free from defects and we will at our option repair or replace the prod uct should it fail within one year from the first date of shipment Our warranty is limited to defects in work manship or materials and does not cover customer damage lightning or power surge damage abuse or unauthorized modification Out of warranty service Patton services what we sell no matter how you acquired i...

Страница 30: ...gineer By sending an e mail to returns patton com All returned units must have the RMA number clearly visible on the outside of the shipping container Please use the original packing material that the device came in or pack the unit securely to avoid damage during shipping Shipping instructions The RMA number should be clearly visible on the address label Our shipping address is as follows Patton ...

Страница 31: ...31 Appendix A Compliance information Chapter contents Compliance 32 EMC Compliance 32 Low Voltage Directive Safety 32 CE Declaration of Conformity 32 Authorized European Representative 32 FCC Part 15 32 ...

Страница 32: ...nce Services Limited Greyfriars Court Paradise Square Oxford OX1 1BE UK FCC Part 15 This device generates and uses radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio and television reception The device has been tested and found to comply with the limits for a Class B computing device in acc...

Страница 33: ...ensions 34 Weight 34 External Power Supply 34 Capacity 34 3CX Phone System Features 35 General Phone System Features 35 Softphones 35 SIP Standards Support 35 Management and Scalability 35 Unified Communications Mobility 36 IP Phone Management 36 3CX MyPhone 36 3rd Party Applications Integration 37 Devices and Providers 37 Codecs Voice Compression 37 ...

Страница 34: ...re Atom with Hyper Threading 1 8 Ghz Memory 4GB of DDR3 RAM 250GB hardrive Ethernet 1 10 100 1000 Ethernet Port Operating System Windows 7 3CX Phone System Version 11 Dimensions 1 4 x 7 5 x 7 7 in Weight 2 8 lbs 1 27 kg External Power Supply 12 Volt 5 Amp Capacity 64 calls with Transcoding 128 calls with RTP Relay 20 cps 100 CAPS ...

Страница 35: ...Hold Ring Groups Hung Groups Central Phonebook Call Parking and Pickup Call Queuing Call Recording Dial by Name MWI Message Waiting Indicator BLF Status Updates Conference Rooms Intercom Paging Softphones Supports Windows Android 1 6 and iPhone 4 0 and Up Manage Softphone from Management Console Includes Tunnel to Avoid NAT Problems Auto Provisioning Remote Configure SIP Standards Support Fully Su...

Страница 36: ...ideo Calls Advanced Forwarding Rules Based on Caller ID Time and Type of Call Integrate Branch Offices with 3CX Bridges Standards based Presence Information Integrated Fax Server Receive Faxes via Email as PDF IP Phone Management Automatic Phone Provisioning Remotely manage IP phones Manage IP Phones Network Wide Plug and Play Support Provision Network Wide with Correct Settings Restart one or all...

Страница 37: ...ft Outlook Integration Salesforce Integration HTTP API to Integrate with any Web CRM Microsoft Exchange 2007 2010 UM Devices and Providers Supports Popular IP Phones Supports VOIP Gateways cards Make and Receive Skype Calls Supports Popular SIP VoIP Providers SIP Trunking Support Free Communiation Link to 3CX and other SIP Servers Codecs Voice Compression G711 A law and law GSM Speex llbc G722 G72...

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