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Chapter 4

Operating the VoIP SIP phone

Chapter contents

Dialing an IP address

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Dialing a SIP number

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Speed Dialing

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Answering a phone call

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Switching to another line

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Mute

.....................................................................................................................................................................59

Call Transfer

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SmartLink 4050/2 phones:

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SmartLink 4050/10 phones:

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Redial

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Last Dialed Number

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Through Call History

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On Hold

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Call Forwarding

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Call Waiting (internal/external)

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One-Touch Dialing

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Three-Way Conferencing

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Содержание SL4050/10

Страница 1: ...artLink 4050 2 Sales Office 1 301 975 1000 Technical Support 1 301 975 1007 E mail support patton com WWW www patton com Document Number 09403U1 001 Rev C Part Number 07MSL4050 GS Revised January 15 2...

Страница 2: ...hone components to be free from defects and will at our option repair or replace the product should it fail within one year from the rst date of the shipment This warranty is limited to defects in wor...

Страница 3: ...on 15 2 Installing the SmartLink SIP Phone 21 3 Using the configuration menu 32 4 Operating the VoIP SIP phone 57 5 Using the Phone Book 62 6 Troubleshooting 65 7 Contacting Patton for assistance 67 A...

Страница 4: ...ns 17 Overview of SL4050 2 key functions 19 2 Installing the SmartLink SIP Phone 21 Installing the VoIP SIP phone 22 Setting up the VoIP SIP phone 24 Menu summary 24 Display Name 26 Display Name 26 EN...

Страница 5: ...ote Config Password 37 Management Settings Restore Factory Setting 37 Restore Factory Setting 37 Management Setting Firmware update 38 FTP Server 38 Login ID 38 Login Password 38 Firmware Filename 38...

Страница 6: ...esher 43 Session Timer Method 43 UDP TCP 43 Saving your work 44 SIP Account Settings 44 Default Account 44 Account Active 45 Display Name 45 SIP User Name 45 Authentication User Name 45 Authentication...

Страница 7: ...r Off 51 Saving your work 51 Call Tracing Log 51 Phone Book 52 Phone Book Setting 52 Name 52 Number 52 Speed Dial 53 Speed Dial Setting Maximum 63 Char 53 Number 0x 53 Saving your work 53 Line Key Set...

Страница 8: ...ntroduction 68 Contact information 68 Patton support headquarters in the USA 68 Alternate Patton support for Europe Middle East and Africa EMEA 68 Warranty Service and Returned Merchandise Authorizati...

Страница 9: ...9 SmartLink 4050 Series Getting Started Guide Voice Quality 74 Firmware Upgrade 74 NAT Traversal 74 TCP IP 75 Configuration 75...

Страница 10: ...36 11 Restore Factory Setting window 37 12 Firmware update window 38 13 Network Settings window 39 14 DHCP configuration window 39 15 PPPoE configuration window 40 16 Static IP configuration window 41...

Страница 11: ...11 List of Tables 28 General conventions 14 29 Summary of SL4050 10 key functions 17 30 Summary of SL4050 2 key functions 19...

Страница 12: ...tion procedures Chapter 3 on page 32 provides procedures for con guring the SIP Phone Chapter 4 on page 57 describes how to operate the SIP Phone Chapter 5 on page 62 describes how to use the Phone Bo...

Страница 13: ...ock hazard symbol and WARNING heading indicate a potential electric shock hazard Strictly follow the warning instructions to avoid injury caused by electric shock The SmartLink SIP Phone contains no u...

Страница 14: ...is guide General conventions The procedures described in this manual use the following text conventions Table 1 General conventions Convention Meaning Garamond blue type Indicates a cross reference hy...

Страница 15: ...15 Chapter 1 General information Chapter contents SmartLink 4050 Series SIP Phones overview 16 Overview of SL4050 10 key functions 17 Overview of SL4050 2 key functions 19...

Страница 16: ...is a quick user guide for the SmartLink 4050 Series SIP Phones It will help you con g ure the telephone and have it ready to run within a few minutes The following items are included in the SmartLink...

Страница 17: ...nference Local Multiline Switch to different lines Numeric Keypad Input IP phone number alphabet characters Speaker Phone Enable user to use the phone without using the handset Speaker Phone Indicator...

Страница 18: ...Message Check voice message Mute Func Disable user s handset microphone so that the person on the other line can not hear anything Transfer Transfer the person on the other line to another number Red...

Страница 19: ...ursor up one line of text each time the button is pressed Down arrow Moves cursor down one line of text each time the button is pressed Right arrow OK In right arrow mode moves cursor on display one c...

Страница 20: ...er the person on the other line to another number Redial Call History Redial last dialed number access redial menu Hold Place the person on the other line on hold Speaker Phone Enable user to use the...

Страница 21: ...ost Configuration Protocol 27 ENABLE DHCP 27 DISABLE DHCP 27 DNS Server IP 28 SNTP Server IP 28 Do Not Disturb 28 Call forwarding 28 CF call forward Unconditional 28 CF call forward User Busy 29 CF ca...

Страница 22: ...4 on page 23 for SL4050 2 Plug the other end of the cable into the xDSL modem or cable modem or into an optional router or hub Do not work on the system or connect or disconnect cables during periods...

Страница 23: ...the power connector on the SIP phone see gure 3 on page 22 for SL4050 10 or gure 4 for SL4050 2 Plug the other end of the power adapter into an AC electrical outlet DC IN 5V SmartLink 4050 2 VoIP SIP...

Страница 24: ...Setting up the VoIP SIP phone 24 SmartLink 4050 Series Getting Started Guide 2 Installing the SmartLink SIP Phone Setting up the VoIP SIP phone Menu summary Figure 5 Menu summary page 1 of 2...

Страница 25: ...Setting up the VoIP SIP phone 25 SmartLink 4050 Series Getting Started Guide 2 Installing the SmartLink SIP Phone Figure 6 Menu summary page 2 of 2...

Страница 26: ...ed as a backspace key to delete characters Display Name 1 Press 2 Use the numeric keypad to enter the display name Note To type text characters press the appropriate key on the numeric keypad see gure...

Страница 27: ...to a different place in the network If your ISP provides static IP address you must disable DHCP and enter the IP address provided ENABLE DHCP 1 Press 2 Use or to set DHCP to ENABLE 3 Press The IP add...

Страница 28: ...ork Time Protocol SNTP is a protocol used to help match your system clock with an accurate time source If you do not know your SNTP Server IP please ignore this section SNTP Server IP address can be U...

Страница 29: ...hone number after a certain number of rings 1 Press 2 Use or to select ENABLE or DISABLE Anonymous Call Enables the caller user to hide the name and phone number from the receiver 1 Press 2 Use or to...

Страница 30: ...d Version The Version menu displays the rmware version You cannot modify the version number 1 Press 2 The rmware version is displayed Language Selection The VoIP SIP phone supports the English and Jap...

Страница 31: ...t is in place press to increase the ringer volume or to decrease the ringer volume Speaker Volume 1 While the handset is in place press 2 Use to increase the speaker volume or to decrease the speaker...

Страница 32: ...37 Management Setting Firmware update 38 FTP Server 38 Login ID 38 Login Password 38 Firmware Filename 38 Network Setting DHCP 39 DHCP Server 39 DNS Setting 39 Saving your work 40 PPPoE 40 IP Address...

Страница 33: ...P 43 Saving your work 44 SIP Account Settings 44 Default Account 44 Account Active 45 Display Name 45 SIP User Name 45 Authentication User Name 45 Authentication Password 45 Register Status 45 Saving...

Страница 34: ...50 Timer 50 NTP Recycle 50 Inter Digit 50 Originating Not Accept 50 Incoming No Answer 50 Hold Recall 50 Auto Speaker Off 51 Saving your work 51 Call Tracing Log 51 Phone Book 52 Phone Book Setting 52...

Страница 35: ...Internet Explorer Netscape Navigator or equivalent 2 Type in the IP address of the phone followed by 9999 for example http 192 168 1 1 9999 Note The IP address is provided by your Internet service pro...

Страница 36: ...e Password Con guration menu login password NTP Server IP Network Time Protocol NTP is a protocol used to help match your system clock with an accurate time source e g atomic clock server It is good p...

Страница 37: ...You can download this software from your supplier s website Default password is 1234 Management Settings Restore Factory Setting Click on Management Select Restore Factory Setting The message Press R...

Страница 38: ...gure 10 Note FTP server login ID login password and rmware lename were preset when you purchased the phone These are required to download and update the rmware Figure 10 Firmware update window FTP Ser...

Страница 39: ...et see section DHCP Server for details PPPoE Select PPPoE if your ISP uses PPPoE most DSL users choose PPPoE see section DHCP Server for details Static IP Choose the Static IP network setting if the w...

Страница 40: ...E configuration window PPPoE IP Address IP address assigned to you by your ISP Router IP Router IP address Subnet Mask Subnet mask address DNS Server DNS server address provided by your ISP Saving you...

Страница 41: ...r ISP Router IP Router IP address Subnet Mask Subnet mask address DNS Server DNS server address provided by your ISP Saving your work When you nish con guring the settings click the Submit button to s...

Страница 42: ...d It enables two or more people to make phone calls share multimedia and make multimedia conference over the Internet You should have an administrator set up these settings for you or obtain the infor...

Страница 43: ...Timer The time interval in which the phone periodically refresh SIP sessions by sending repeated INVITE requests These INVITE requests allow the user agent or proxies to determine the status of the S...

Страница 44: ...button to cancel the changes Figure 16 SIP Account Settings window SIP Account Settings Click on SIP Account Settings to display the con guration window see gure 16 You can have up to four accounts t...

Страница 45: ...SIP User Name User name Authentication User Name Name used to access SIP server Authentication Password User password to access SIP server Register Status Displays if the current phone is registered...

Страница 46: ...s of NATs and rewalls are in between them and the internet STUN also provides the ability for applications to determine the public IP addresses allocated to them by the NAT Click to Enable or Disable...

Страница 47: ...e Setting Codec Voice Compression Algorithm priority settings Select from the most used codec to the least used codec RTP Packet Length Real Time Transfer Protocol RTP packet length VAD VAD detects vo...

Страница 48: ...ernet datagram VLAN Enable or Disable virtual LAN VLAN Priority Set the virtual LAN priority VLAN ID Virtual LAN ID Saving your work When you nish con guring the settings click the Submit button to sa...

Страница 49: ...call forwarding from the SIP phone MENU key With the web browser you can enter the forwarded phone num bers in the Phone Setting window Phone Setting Tone Setting Select the tone for particular count...

Страница 50: ...ne after 180 seconds default The timer can be changed from 0 600 seconds see section Timer to change the timer setting Enter the call forwarding number in the text box Busy Click Busy to enable call f...

Страница 51: ...ng your work When you nish con guring the settings click the Submit button to save the changes Otherwise click the Reset button to cancel the changes Figure 20 Call Tracing Log window Call Tracing Log...

Страница 52: ...modify or delete phone numbers To add a name type the name up to a maximum of 31 characters and number up to a maximum of 63 characters then click New To modify or delete a name select the name from t...

Страница 53: ...ow see gure 22 Speed dial numbers can be accessed from the IP phone Refer to section Speed Dialing on page 58 for speed dial info Speed Dial Setting Maximum 63 Char Number 0x Speed dial phone number 0...

Страница 54: ...to display the con guration window see gure 23 Line Key Settings enable the user to customize line keys as a line or one touch dial Refer to section One Touch Dialing on page 61 for one touch dial in...

Страница 55: ...nish con guring the settings click the Submit button to save the changes Otherwise click the Reset button to cancel the changes Documentation Figure 24 Documentation link Click the Documentation link...

Страница 56: ...d Guide 3 Using the configuration menu Figure 25 Restart System window Restart System Click on Restart System The message Press Restore Button IP Phone system will reboot displays see gure 25 Click th...

Страница 57: ...Dialing 58 Answering a phone call 58 Switching to another line 58 Mute 59 Call Transfer 59 SmartLink 4050 2 phones 59 SmartLink 4050 10 phones 59 Redial 60 Last Dialed Number 60 Through Call History...

Страница 58: ...h a SIP server before using a SIP number 1 Lift the handset or press the SPEAKER button 2 Dial a SIP number For example to dial 1866 press 3 Press OK or wait until the timer expires to dial Speed Dial...

Страница 59: ...re transferring the call to Wait for the per son at the extension to pick up and when ready press the Transfer button and hang up 3 Unattended Blind Transfer Dial the extension number for the line you...

Страница 60: ...and received numbers until the desired num ber is displayed on the screen 4 Press the left or right buttons to show detail information on every call 5 Lift the handset or press the OK button On Hold W...

Страница 61: ...aling press the pre programmed local multiline key M1 to M10 to make a call Three Way Conferencing 1 Lift the handset and call person A 2 After Person A picks up the phone press the 3 way conference k...

Страница 62: ...62 Chapter 5 Using the Phone Book Chapter contents Dialing from the Phone Book 63 Storing a number 63 Editing a Phone Book listing 63 Deleting a Phone Book listing 64...

Страница 63: ...d to type the number that corresponds to the name then press OK 4 Press OK again to save the changes to the Phone Book 5 Repeat steps 1 through 4 to store additional phone numbers Editing a Phone Book...

Страница 64: ...g a Phone Book listing 1 Press the PHONE BOOK button to access the phone book 2 Press the down button to scroll down the list until the name you want to delete is selected 3 Press the PHONE BOOK butto...

Страница 65: ...65 Chapter 6 Troubleshooting Chapter contents Introduction 66...

Страница 66: ...phone to see if there is a name or number dis played on the screen If the name or number is not displayed use a web browser and access the configuration menu Make sure that the Registrar Server Domain...

Страница 67: ...ation 68 Patton support headquarters in the USA 68 Alternate Patton support for Europe Middle East and Africa EMEA 68 Warranty Service and Returned Merchandise Authorizations RMAs 68 Warranty coverage...

Страница 68: ...ort Standard telephone support is available ve days a week from 8 00 am to 5 00 pm EST 1300 to 2200 UTC GMT by calling 1 301 975 1007 Support via VoIP Contact Patton free of charge by using a VoIP ISP...

Страница 69: ...policy Less than 30 days No Charge Your credit will be issued upon receipt and inspection of the equipment 30 to 60 days We will add a 20 restocking charge crediting your account with 80 of the purch...

Страница 70: ...70 Appendix A Compliance information Chapter contents Compliance 71 EMC Compliance 71 Safety Compliance 71 Radio and TV Interference 71 CE notice Declaration of Conformity 71...

Страница 71: ...t occur in a particular installation If the SmartLink SIP Phone does cause inter ference to radio or television reception which can be determined by disconnecting the unit the user is encouraged to tr...

Страница 72: ...ter contents Protocol 73 Network Interface 73 Call Features 73 Voice Codec 73 SIP Server Support 73 IP Assignment 73 Security 74 QoS 74 Dial Methods 74 Voice Quality 74 Firmware Upgrade 74 NAT Travers...

Страница 73: ...nounced Call forward busy no answer unconditional Anonymous call blocking Out of band DTMF RFC 2833 Message waiting indicator Call park pickup support SIP required Group pickup Support SIP server requ...

Страница 74: ...d out of band SIP info 4 selectable ring tones Ring back tone local remote Dial tone Busy tone Dial Methods Direct IP call without SIP registration Dial registered number via SIP server Dial URI from...

Страница 75: ...SmartLink 4050 Series Getting Started Guide B Specifications TCP IP IP TCP UDP DHCP RTP RTCP ICMP HTTP SNTP TFTP DNS Configuration Key LCD con guration Web browser con guration Auto manual provisioni...

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