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40

Chapter 7

Contacting Patton for assistance

Chapter contents

Introduction

..........................................................................................................................................................41

Contact information

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Patton support headquarters in the USA

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Alternate Patton support for Europe, Middle East, and Africa (EMEA)

 ..........................................................41

Warranty Service and Returned Merchandise Authorizations (RMAs)

...................................................................41

Warranty coverage

 ..........................................................................................................................................41

Out-of-warranty service

 .............................................................................................................................42

Returns for credit

 ......................................................................................................................................42

Return for credit policy

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RMA numbers

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Shipping instructions

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Содержание EtherBITS 3034

Страница 1: ...Support 1 301 975 1007 E mail support patton com WWW www patton com Part Number 07M3038 GS Rev B Revised June 8 2009 Important This is a Class A device and is intended for use in a light industrial e...

Страница 2: ...warrants all 3034 3038 components to be free from defects and will at our option repair or replace the product should it fail within one year from the first date of the shipment This warranty is limit...

Страница 3: ...19 3 Model 3034 3038 installation 21 4 Initial configuration 29 5 RS 232 port configuration 33 6 Sync Serial Configuration 37 7 Contacting Patton for assistance 40 A Compliance information 43 B Speci...

Страница 4: ...4 3038 front panel 18 2 Applications overview 19 Typical Model 3034 3038 Application 20 3 Model 3034 3038 installation 21 Planning the installation 22 Site log 22 Network information 22 Network Diagra...

Страница 5: ...work 32 5 RS 232 port configuration 33 Overview 34 Configuration Overview 34 Web Management Interface WMI 35 Port Configuration 35 Command Line Interface CLI 36 6 Sync Serial Configuration 37 Overview...

Страница 6: ...s 47 Ethernet Ports 47 Serial Console Port 47 Commands 47 IP Services 48 IP Connectivity 48 Operating Environment 48 System 48 C Cabling 49 Introduction 50 Console 50 Ethernet 51 D Port pin outs 52 In...

Страница 7: ...nnecting DC Power to the 3034 3038 DC Power Supply 28 10 Connecting the Model 3034 3038 to your laptop PC via the Ethernet port 30 11 Connecting the Model 3034 3038 to your laptop PC via the console p...

Страница 8: ...del Codes 15 3 Rear panel ports 17 4 LED Descriptions 18 5 Sample site log entries 22 6 Factory default IP address and network mask configuration 31 7 Stat Mux CLI Commands 36 8 Stat Mux CLI Commands...

Страница 9: ...9 provides quick start procedures for configuring the Model 3034 3038 Chapter 5 on page 33 provides information for configuring the RS 232 ports via the CLI or the WMI Chapter 7 on page 40 contains in...

Страница 10: ...ding calls attention to important information The alert symbol and CAUTION heading indicate a potential haz ard Strictly follow the instructions to avoid property damage The shock hazard symbol and CA...

Страница 11: ...eaker For AC powered units ensure that the power cable used meets all applica ble standards for the country in which it is to be installed and that it is con nected to a wall outlet which has earth gr...

Страница 12: ...Futura bold italic type Parts of commands which are related to elements already named by the user are in boldface italic font Italicized Futura type Variables for which you supply values are in italic...

Страница 13: ...er 1 General information Chapter contents Model 3034 3038 Overview 14 Features and Benefits 15 Model 3034 3038 Features 15 Rear and Front Panels 16 Model 3034 3038 rear panel 16 Model 3034 3038 front...

Страница 14: ...xisting LAN WAN and Internet connections simultaneously Data security and service quality is ensured with IPSec encryption as well as packet labeling and integrated data QoS with flow control Reliable...

Страница 15: ...sing standard PPP or Frame Relay networks Ethernet IP can be used over any network or Internet without the expense of dedicated lines Ethernet IP Networking User configurable IP services ensure reliab...

Страница 16: ...own below The Model 3034 is similar except that 3034 models only have four RS 232 ports Figure 2 3038 rear panels 3038 D Models X 21 RS 232 ports Ethernet ports X 21 interface Power connector Reset bu...

Страница 17: ...nector D models X 21 interface on a DB 15 female connector K models T1 E1 interface on dual BNC connectors and an RJ 45 connector RS 232 0 7 Four Models 3034 to eight Models 3038 serial asynchronous R...

Страница 18: ...t the unit is in normal operation Flashes once per second during boot startup Alarm When flashing errors are occurring on one or more of the serial interfaces Test When lit a test function such as ser...

Страница 19: ...19 Chapter 2 Applications overview Chapter contents Typical Model 3034 3038 Application 20...

Страница 20: ...ort Asynchronous Multiplexer combines up to eight EIA 232 V 24 interfaces over any composite V 35 X 21 E1 T1 or Ethernet IP port and offers the lowest cost most flexible solution for multiport asynchr...

Страница 21: ...3034 3038 23 Placing the Model 3034 3038 23 Installing cables 24 Connecting the RS 232 ports 24 Connecting the 10 100Base T Ethernet LAN and WAN cables 25 Connecting the Composite port 25 Models with...

Страница 22: ...a site log to record all actions relevant to the system if you do not already keep such a log Site log entries should include information such as listed in table 5 Network information Network connecti...

Страница 23: ...ds that you include an uninterruptible power supply UPS in the installation to ensure that service is not impaired if the power fails Location and mounting requirements The Model 3034 3038 router is i...

Страница 24: ...ng the RS 232 ports Model 3034 has four RS 232 ports Model 3038 has eight RS 232 ports To connect the twisted pair cable to the RS 232 port 1 Attach the male connector of the twisted pair cable to the...

Страница 25: ...uts on page 52 Connecting the Composite port Models with a V 35 port 3034 C and 3038 C 1 Plug the V 35 WAN cable s DB 25 end into the units s Composite connector 2 Plug the other end of the cable into...

Страница 26: ...one end of the cable into the transmit socket labeled TX on the unit Plug the other end of the cable into the receive port of the E1 device 3 Plug one end of the cable into the receive socket labeled...

Страница 27: ...re no user serviceable parts in the power supply sec tion of the Model 3034 3038 Contact Patton Electronics Technical support at 301 975 1007 via our web site at http www patton com or by e mail at su...

Страница 28: ...038 Setting up a new Model 3034 3038 consists of the following main steps Note If you haven t already installed the Model 3034 3038 refer to chapter 3 Model 3034 3038 installation on page 21 Connectin...

Страница 29: ...8 to your PC 30 Connecting and logging in via the Ethernet port 30 Connecting and logging in via the Console port 31 2 Configuring the desired IP address 31 Factory default IP settings 31 Login 32 Cha...

Страница 30: ...cting and logging in via the Ethernet port The Model 3034 3038 Series is equipped with Auto MDX Ethernet ports so you can use straight through cables for host or hub switch connections see figure 10 F...

Страница 31: ...ing the following login admin password 2 Configuring the desired IP address Factory default IP settings The factory default configuration for the Ethernet interface IP addresses and network masks are...

Страница 32: ...h session will be lost once the 192 168 200 10 address is removed Saving the IP address To save the unit s IP address login to the unit using admin then use the following set of commands Trinity eth e...

Страница 33: ...33 Chapter 5 RS 232 port configuration Chapter contents Overview 34 Configuration Overview 34 Web Management Interface WMI 35 Port Configuration 35 Command Line Interface CLI 36...

Страница 34: ...nal If the port number is not specified the default value is used For example for serial interface 1 the default port is 30001 In slave mode the port is also optional but the port number used on the s...

Страница 35: ...Port Status page displays Click on the Configuration tab at the top of the page 3 Check the Enabled box to turn on the terminal port 4 Set the following fields Datasize Set the data bits of the termin...

Страница 36: ...xonxoff Set the flow control of the terminal interface mode none master slave Set the mode of the terminal interface An interface can only operate in one mode at a time mode master A B C D 0 40000 al...

Страница 37: ...37 Chapter 6 Sync Serial Configuration Chapter contents Overview 38 Configuration Overview 38 Web Management Interface WMI 38 Command Line Interface CLI 39...

Страница 38: ...across a WAN link To configure sync serial settings through the WMI see the section Web Management Interface WMI on page 38 To configure sync serial settings through the CLI see the section Command Li...

Страница 39: ...mands Step Explanation configure controller sync serial Enter the sync serial interface configuration mode clock Set the parameters clock invert Invert the clock signal clock rate 4K 7168K Set the gen...

Страница 40: ...n support headquarters in the USA 41 Alternate Patton support for Europe Middle East and Africa EMEA 41 Warranty Service and Returned Merchandise Authorizations RMAs 41 Warranty coverage 41 Out of war...

Страница 41: ...Fax 1 253 663 5693 Alternate Patton support for Europe Middle East and Africa EMEA Online support available at www patton inalp com E mail support e mail sent to support patton inalp com will be answ...

Страница 42: ...will be issued upon receipt and inspection of the equipment 30 to 60 days We will add a 20 restocking charge crediting your account with 80 of the purchase price Over 60 days Products will be accepted...

Страница 43: ...rmation Chapter contents Compliance 44 EMC 44 Safety 44 PSTN Regulatory 44 Radio and TV Interference 44 FCC Part 68 ACTA Statement 44 Industry Canada Notice 45 CE Declaration of Conformity 45 Authoriz...

Страница 44: ...d by disconnecting the unit the user is encouraged to try to correct the interference by one or more of the following measures moving the comput ing equipment away from the receiver re orienting the r...

Страница 45: ...equipment users should ensure that it is permissible to be con nected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of conn...

Страница 46: ...6 Appendix B Specifications Chapter contents RS 232 Ports 47 Composite Ports 47 Ethernet Ports 47 Serial Console Port 47 Commands 47 IP Services 48 IP Connectivity 48 Operating Environment 48 System 4...

Страница 47: ...selectively enabled for each terminal port Composite Ports Auto sensing 10 100BaseTX MDI X Ethernet V 35 X 21 T1 E1 Error detection and correction 16 bit CRC CCITT with ARQ automatic re transmission o...

Страница 48: ...et fragmentation DiffServ ToS set or queue per header bits Packet policing discards excess traffic 802 1p Q VLAN support with 4096 IDs IP Connectivity X 21 V 35 Frame Relay 8PVCs RFC1490 FRF 12 fragme...

Страница 49: ...49 Appendix C Cabling Chapter contents Introduction 50 Console 50 Ethernet 51...

Страница 50: ...ted to a serial terminal over its serial console port as depicted in figure 15 Figure 15 Connecting a serial terminal Note See section Console port on page 53 for console port pin outs The interconnec...

Страница 51: ...ct to hubs switches PCs or other devices Figure 16 Typical Ethernet straight through cable diagram for 10 100Base T The interconnecting cables shall be acceptable for external use and shall be rated f...

Страница 52: ...52 Appendix D Port pin outs Chapter contents Introduction 53 Console port 53 Ethernet 54 V 35 DB 25 connector 54 X 21 DB 15 connector 55 T1 E1 55 RS 232 55...

Страница 53: ...ation for the ports of the Model 3034 3038 Console port Configuration settings 9600 bps 8 bits no parity 1 stop bit no flow control Figure 17 EIA 561 RJ 45 8 pin port Note N C means no internal electr...

Страница 54: ...ide D Port pin outs Ethernet Note Pins not listed are not used V 35 DB 25 connector Table 9 RJ45 socket 10 100Base T Pin Signal 1 TX 2 TX 3 RX 6 RX Table 10 RJ45 socket 1000Base T Pin Signal 1 TRD0 2...

Страница 55: ...X 21 DB 15 connector 55 Model 3034 3038 Getting Started Guide D Port pin outs X 21 DB 15 connector T1 E1 RS 232...

Страница 56: ...56 Appendix E End user license agreement Chapter contents End User License Agreement 57 1 Definitions 57 2 Title 57 3 Term 57 4 Grant of License 57 5 Warranty 57 6 Termination 58 7 Other licenses 58...

Страница 57: ...esignated Equipment at a site owned or leased by the End User B The End User may copy licensed Program s as necessary for backup purposes only for use with the Des ignated Equipment that was first pur...

Страница 58: ...y terminate this Agreement should End User violate any of the provi sions of section 4 Grant of License on page 57 C Upon termination for A or B above or the end of the Term End User is required to de...

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