1.0 WARRANTY INFORMATION
Patton Electronics
warrants all Model 3002 components to be
free from defects, and will—at our option—repair or replace the
products should they fail within one year from the first date of shipment.
This warranty is limited to defects in workmanship or materials,
and does not cover customer damage, abuse or unauthorized
modification. If these products fail or do not perform as warranted, your
sole recourse shall be repair or replacement as described above.
Under no condition shall
Patton Electronics
be liable for any damages
incurred by the use of these products. These damages include, but are
not limited to, the following: lost profits, lost savings and incidental or
consequential damages arising from the use of or inability to use this
product.
Patton Electronics
specifically disclaims all other warranties,
expressed or implied, and the installation or use of this product shall be
deemed an acceptance of these terms by the user.
1.1 RADIO AND TV INTERFERENCE
The Model 3002 generates and uses radio frequency energy, and
if not installed and used properly—that is, in strict accordance with the
manufacturer's instructions—may cause interference to radio and
television reception. The Model 3002 has been tested and found to
comply with the limits for Class A computing devices in accordance
with the specifications in Subpart J of Part 15 of FCC rules, which are
designed to provide reasonable protection from such interference in a
commercial installation. However, there is no guarantee that
interference will not occur in a particular installation. If the 3002 does
cause interference to radio or television receivers, which can be
determined by disconnecting the RS-232 interfaces, the user is
encouraged to try one or more of the following measures: move the
computing equipment away from the receiver, re-orient the receiving
antenna and/or plug the receiving equipment into a different AC outlet
(such that the computing equipment and receiver are on different
branches).
1.2 CE NOTICE
The CE symbol on your Patton Electronics equipment indicates
that it is in compliance with the Electromagnetic Compatibility (EMC)
directive and the Low Voltage Directive (LVD) of the Union European
(EU). A Certificate of Compliance is available by contacting Technical
Support.
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1.3 SERVICE
All warranty and non-warranty repairs must be returned freight
prepaid and insured to Patton Electronics. All returns must have a
Return Materials Authorization number on the outside of the shipping
container. This number may be obtained from Patton Electronics
Technical Support:
(301) 975-1007
;
http://www.patton.com
; or,
.
NOTE:
Packages received without an RMA number will not be
accepted.
Patton Electronics' technical staff is also available to answer any
questions that might arise concerning the installation or use of your
Model 3002. Technical Support hours:
8AM to 5PM EST, Monday
through Friday.
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