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XA100.5 Owner’s Manual
Warranty Information
All Pass Laboratories products purchased new from an authorized
Pass Laboratories dealer in North America are covered by a
transferable, limited 3-year warranty.
This warranty includes parts and labor charges incurred at the repair
facility. Consequential damages are specifically not covered and
damage due to modification or physical abuse is also not covered.
The customer assumes responsibility for shipping and insurance to
and from the factory, or a factory specified repair facility.
Non-North American customers should consult with their original
Pass Labs dealer or distributor for warranty repair instruction prior
to contacting the factory or shipping product for repair. Non-
North American product must be returned to the country of origin
for warranty service. Foreign distributors are only required to
offer warranty service on Pass Laboratories product that they have
imported.
Conditions of warranty service and customer rights for product
purchased outside the United States may vary depending upon the
distributor and local laws. Please check with your local distributor
for specific information.
Any modifications to Pass Laboratories products that have not
received written factory approval nullify all claims and void the
warranty. Should a modified product be returned to the factory for
repair the owner will be required to pay all necessary charges for the
repair in addition to those charges required to return the product to
its original configuration.
In the case of safety issues, no product shall be returned to the
customer without those safety issues being corrected to the most
recent accepted standards.
Removal or alteration of original Pass Labs serial numbers voids the
factory warranty. Product with altered or missing serial numbers
will be suspected as counterfeit product. Pass Laboratories will not
repair or in any way indemnify any counterfeit or cloned product.
Pass Laboratories does not offer products in voltages intended for
international markets either to authorized Pass Labs dealers or to
third parties located in the United States or Canada.
