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3 Troubleshooting
Tab. 3.1 Troubleshooting
Abnormalities
Cause
Solution
Sudden power lost
in pressuring-up
process
Battery exhausted due to no
usage.
Replace with new batteries (See “Battery
Insertion” in page 12 of the user manual for
details).
Poor contact between the AC
adapter, device and power
supply.
Re-connect to the power supply (See “Connection
of AC Adapter” in page 12 of the user manual for
details).
Press the
button by
mistake.
Press the
button to restart the device.
No display on the
LCD screen of
the device after
pressing the
button.
No batteries in the device.
Insert batteries (See “Battery Insertion” in page 12
of the user manual for details).
Poor contact between the AC
adapter, device and power
supply.
Re-connect to the power supply (See “Connection
of AC Adapter” in page 12 of the user manual for
details).
Battery exhausted.
Replace with new batteries (See “Battery
Insertion” in page 12 of the user manual for
details).
Reverse anode and cathode of
batteries.
Re-insert the batteries correctly (See “Battery
Insertion” in page 12 of the user manual for
details).
The measured
values are
abnormally low or
high.
Incorrect use of the arm
cylinder.
Use the arm cylinder correctly.
Talking or arm motion in the
measuring.
Perform the measuring under static state.
Talking or arm motion in the
measuring.
Take another measuring after taking off the clothes
that compressed the arm (See “
Measurement
” in
page 19 of the user manual for details).
Cuff damage of the arm
cylinder.
Terminate the measuring and contact the
customer service.
Non-pressurized
Air leakage from the arm
cylinder.
Contact
your local supplier
.
The date/time is
flickering after
setting the clock,
and turning on the
power.
The time retention period is
overdue.
Re-set the date and time (See “
How to Set Up
Date and Time
” in page 15 of the user manual for
details).
The internal lithium battery
exhausted
.
Change a new lithium battery from a point of
sale or a maintenance point designated by the
company and replace the old one.
Other faults
Press the
button to re-operate the device.
Restart the device after battery replacement.
Please contact
your local supplier
if the fault
cannot be resolved after taking above measures.