012-03471D
e/m Apparatus
Technical Support
Contacting Technical Support
Before you call the PASCO Technical Support staff it
would be helpful to prepare the following information:
• If your problem is computer/software related, note:
Title and Revision Date of software.
Type of Computer (Make, Model, Speed).
Type of external Cables/Peripherals.
• If your problem is with the PASCO apparatus, note:
Title and Model number (usually listed on the label).
Approximate age of apparatus.
A detailed description of the problem/sequence of
events. (In case you can't call PASCO right away,
you won't lose valuable data.)
If possible, have the apparatus within reach when
calling. This makes descriptions of individual parts
much easier.
• If your problem relates to the instruction manual,
note:
Part number and Revision (listed by month and year
on the front cover).
Have the manual at hand to discuss your questions.
Feed-Back
If you have any comments about this product or this
manual please let us know. If you have any sugges-
tions on alternate experiments or find a problem in the
manual please tell us. PASCO appreciates any cus-
tomer feed-back. Your input helps us evaluate and
improve our product.
To Reach PASCO
For Technical Support call us at 1-800-772-8700 (toll-
free within the U.S.) or (916) 786-3800.
