Troubleshooting Guide (Continued)
Problem Possible Cause Probable Correction
Noise during
operation
Certain sounds are normal.
See “Normal Sounds”.
The ice machine stops
suddenly while making
ice.
Reconnect the power supply line.
The electricity is off.
Cut off the electricity; allow the ice
machine to stop functioning until
the temperature returns within the
acceptable range.
The room temperature is out of the
acceptable range.
Remove some ice; be sure the
ICE-FULL PROBE is free of ice.
The ice storage bin is full of ice.
The body of the ice
machine is electrified.
The ground line isn't in the socket.
A socket meeting the required
electrical standard must be used.
Scaling occurs
frequently inside
the machine.
The water is too hard.
Use a water-softening device
installed in the line prior of the ice
machine’s water inlet.
Water leaks from
the ice storage bin.
Pull out the ice storage bin and
clean the drain hole.
The drain hole below the ice
storage bin is blocked.
Check the drain hose to make sure
the water can drain out unhindered.
The drain hose is kinked or
improperly placed higher than the
floor of the ice storage bin.
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