Type of occurrence
Provided details
Within the
warranty period
After the
warranty period
1. Within 1 month of
purchase
Defects in performance
and functionality occurred
during normal use
Product exchange
or
Warranty or Refund
(purchase site)
Not applicable
2. Partron Service
If the same symptom
occurs more than 3 times
after repair by an engineer
Product
exchange or
Free repair
Paid repair
3. User inexperienced
And failure due to
carelessness (flooding,
shock, damage, unreason-
able operation, etc.)
Paid repair
Paid repair
4. In case of failure
due to user's arbitrary
modification, disassembly
or repair
Paid repair
Paid repair
5. In case of failure due to
the use of consumables
and options not provided
by Partron (protection
film, strap, etc.)
Paid repair
Paid repair
6. In case of failure due
to natural disasters
(fire, earthquake, flood
damage, tsunami, etc.)
Paid repair
Paid repair
※ We do not offer compensation for product failure or damage.
