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Appendix

Beep Message Errors at POST

If the BIOS detects an error during the POST, a message is displayed. Refer to the following table for a list of the errors
that display.

WARNING

The system uses a 3V CR2032 battery (CMOS battery) mounted on the main-
board to keep time. There is a risk of explosion if the wrong battery type is used
when replacing. Dispose of used batteries according to local ordinance regula-
tions.

RROR

ESSAGE

AUSE

OLUTION

CMOS BATTERY HAS
FAILED

The CMOS battery is depleted.

Replace the battery.

CMOS CHECKSUM ERROR

The battery may be weak.

The CMOS may be corrupt.

Replace the battery.

Have the PT-5500 serviced.

DISPLAY SWITCH IS SET
INCORRECTLY

The display switch setting on the main-
board is different to the setting in the
BIOS Setup.

Have the PT-5500 serviced.

FLOPPY DISK(S) FAIL (80)

Unable to reset floppy subsystem.

Have the PT-5500 serviced.

FLOPPY DISK(S) FAIL (40)

Floppy type mismatch.

Have the PT-5500 serviced.

HARD DISK(S) FAIL (80)

HDD reset failed.

Have the PT-5500 serviced.

HARD DISK(S) FAIL (40)

HDD controller diagnostics failed.

Have the PT-5500 serviced.

HARD DISK(S) FAIL (20)

HDD initialization error.

Have the PT-5500 serviced.

HARD DISK(S) FAIL (10)

Unable to recalibrate fixed disk.

Have the PT-5500 serviced.

KEYBOARD IS LOCKED OUT
- UNLOCK THE KEY

The keyboard is locked and the key-
board controller is pulled low.

Have the PT-5500 serviced.

KEYBOARD ERROR OR NO
KEYBOARD PRESENT

A keyboard is not detected.

Make sure the keyboard is
attached correctly and no
key is pressed during boot.

MANUFACTURING
POST LOOP

System keeps rebooting because the
keyboard controller is pulled low for test-
ing purposes.

Have the PT-5500 serviced.

BIOS ROM CHECKSUM
ERROR - SYSTEM HALTED

The ROM address is incorrect.

Have the PT-5500 serviced.

MEMORY TEST FAIL

The memory card is not correctly
installed or is damaged.

Have the PT-5500 serviced.

Содержание PT-5500

Страница 1: ...User Manual PT 5500 ...

Страница 2: ......

Страница 3: ...talled and used in accordance with the instructions may cause harmful interference to radio communications However there is no guar antee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference...

Страница 4: ...r service technician uses parts specified by the manufacturer Avoid using the system near water in direct sunlight or near a heating device Revision history Version 1 0 December 2004 Chapter 1 Getting Started This section covers unpacking and checking the package con tents and identifying components Information on connecting peripheral devices and powering on is also provided Chapter 2 Upgrading C...

Страница 5: ...talling a hard disk drive HDD 12 Installing a CompactFlash card 13 Chapter 3 BIOS Setup Utility 15 About the Setup Utility 15 Entering the Setup Utility 16 BIOS navigation keys 16 Using BIOS 17 Standard CMOS features 17 IDE Primary Secondary Master Slave 17 Advanced BIOS Features 19 Advanced Chipset Features 21 DRAM Clock Drive Control 22 AGP P2P Bridge Control 24 CPU PCI Bus Control 25 Integrated...

Страница 6: ...s Options 38 Save Exit Setup Option 38 Exit Without Saving 38 Appendix 39 Troubleshooting 39 Tips for Troubleshooting 39 The Power On Self Test 39 Beep Errors at POST 39 Beep Message Errors at POST 40 General Problems 41 Having the Projector Serviced 42 Specifications 43 ...

Страница 7: ...ter Submenu 18 Figure 3 4 Advanced Chipset Features menu 21 Figure 3 5 DRAM Clock Drive Control menu 22 Figure 3 6 AGP P2P Bridge Control menu 24 Figure 3 7 CPU PCI Bus Control menu 25 Figure 3 8 Integrated Peripherals menu 26 Figure 3 9 VIA OnChip IDE Device menu 27 Figure 3 10 VIA OnChip PCI Device menu 28 Figure 3 11 Super IO Device menu 29 Figure 3 12 Power Management Setup menu 31 Figure 3 13...

Страница 8: ...vi ...

Страница 9: ... the customer display on page 7 Adjusting display angles on page 8 Setup considerations on page 9 Connecting peripheral devices on page 9 Powering the PT 5500 on and off on page 10 Unpacking the PT 5500 The PT 5500 and cable accessories are packed in a cardboard carton with foam padding for protection during shipping Figure 1 1 Unpacking the PT 5500 Carefully unpack the PT 5500 and keep the packin...

Страница 10: ... items are included If any item is missing or appears damaged contact your dealer immediately PT 5500 SOME UNITS SHIP WITH CUSTOMER DISPLAY AND MSR INSTALLED POWER CABLE AND ADAPTER CD ROM WITH DRIVERS AND USER MANUAL PDF MSR OPTIONAL CUSTOMER DISPLAY OPTIONAL THIS USER MANUAL WARRANTY CARD PT 5500 Warranty Card ...

Страница 11: ...onnectors on the PT 5500 Front right view Figure 1 2 Front right view of PT 5500 DESCRIPTION 1 15 inch TFT LCD touch screen 2 Power LED 3 Power button USB cover NOTE There are two USB connectors under the power button USB cover and two more USB connectors on the rear of the PT 5500 1 2 3 ...

Страница 12: ...4 Chapter 1 Getting Started Rear right view Figure 1 3 Rear right view of PT 5500 DESCRIPTION 1 Customer display cover 2 Magnetic card reader cover 3 Rear cover 4 Rear cover latches 4 3 2 1 ...

Страница 13: ...RIPTION 1 RJ 45 connector 2 PS 2 mouse connector 3 COM 3 connector 4 Parallel connector 5 COM 2 connector reserved for customer display 6 Power connector 7 RJ 11 connector 8 COM 1 connector 9 VGA connector 10 COM 4 connector 11 PS 2 keyboard connector 12 USB connectors CAUTION Plugging a phone line into the LAN port RJ 45 connector can damage the con nector Take care to only plug an RJ 45 connecto...

Страница 14: ...6 Chapter 1 Getting Started Removing the rear cover Refer to the following to remove the rear cover 1 Rotate the display until it s perpendicular 2 Open the rear cover latches 3 Remove the rear cover ...

Страница 15: ...fer to the following to attach it 1 Remove the rear cover See Removing the rear cover on page 6 2 Remove the screw 3 Push with your thumbs as shown and lift up to remove the panel cover 4 While pushing from the underside slide the customer display cover firmly in the direc tion of the arrow to remove it 5 Replace the panel cover and secure it with the screw ...

Страница 16: ...re 1 6 6 Connect the customer display cable 7 Align the grooves on the customer display bracket and slide the customer display firmly into place 8 Secure the display with the two supplied screws IMPORTANT To supply power to the customer display the COM2 voltage setting should not be changed from the factory setting See COM2 With Voltage on page 30 Figure 1 5 Adjusting the display Figure 1 6 Adjust...

Страница 17: ...r outlet Connecting peripheral devices Peripheral devices such as a printer or scanner can be connected to the PT 5500 Refer to the user manual of the device you are connecting for instructions on installing drivers where needed Figure 1 7 Connecting peripheral devices CAUTION Do not plug a phone line into the RJ 45 ADSL or router connector Doing so can damage the connector ADSL Modem or router US...

Страница 18: ...o the ac adapter 3 Connect the ac adapter to an electrical out let 4 Open the power button USB cover and press the main power button B The power LED A turns on 5 To turn off the PT 5500 shut down the operating system the main power turns off automatically NOTE You may need to use the main power button to turn off the power for example if the operating system you are using does not support power do...

Страница 19: ... flakes can cause electrical shorts CAUTION Only qualified personnel should perform repairs on the PT 5500 Damage due to unauthorized servicing is not covered by the warranty If you are not confident of installing a hard drive or CompactFlash card we recommend that you refer the job to qualified personnel WARNING If the LCD breaks and fluid gets onto your hands or into your eyes immediately wash w...

Страница 20: ...as these can damage the soft metal or plastic parts of the connectors Installing a hard disk drive HDD Refer to the following to install a HDD CAUTION To prevent scratching the case of the PT 5500 make sure the worktop surface is clean and flat 1 Remove the rear cover See Removing the rear cover on page 6 2 Remove the quick release screw from the HDD bracket 3 Remove the bracket 4 Attach the HDD t...

Страница 21: ...ing a Compact Flash card replace the cover to prevent the card being accidently removed while power is on Refer to the following to install a CompactFlash card 1 Remove the screw and the card reader cover 2 Remove the screw 3 Insert the CompactFlash card as shown Caution Inserting the card incorrectly can damage the connector pins Ensure the card is oriented as shown and insert it gently 4 To remo...

Страница 22: ...14 Chapter 2 Upgrading Components ...

Страница 23: ...nP PCI Configurations on page 33 PC Health Status on page 35 Frequency Voltage Control on page 36 Other BIOS Options on page 37 About the Setup Utility The BIOS Setup Utility enables you to configure the following items Hard drives diskette drives and peripherals Video display type and display options Password protection from unauthorized use Power management features This Setup Utility should be ...

Страница 24: ...he Award BIOS Setup Utility Figure 3 1 Main BIOS menu BIOS navigation keys The BIOS navigation keys are listed below KEY FUNCTION Scrolls through the items on a menu PU PD Modifies the selected field s values Esc Exits the current menu F1 Displays a screen that describes all key functions F5 Loads previously saved values to CMOS F6 Loads a minimum configuration for troubleshooting F7 Loads an opti...

Страница 25: ...h a triangle lead to submenus that enable you to change the values for the option Use the cursor arrow keys to scroll through the items in the submenu Standard CMOS features Selecting Standard CMOS Features on the main menu displays the following menu Figure 3 2 Standard CMOS Features menu Date and Time The Date and Time items show the current date and time held by the PT 5500 If you are running a...

Страница 26: ...ks that are in the same location on every disk surface Head displays the number of heads in the HDD A head is a device that reads and writes data on the hard disk Precomp displays the track where precompensation is initiated Precompensation is a feature whereby the HDD uses a stronger magnetic field to write data in sectors that are closer to the center of the disk In CAV recording in which the di...

Страница 27: ...T Power On Self Test routine You can use this item to select which types of errors in the POST are sufficient to halt the system Base Memory Extended Memory and Total Memory These items are automatically detected by the system at start up time These are display only fields You cannot make changes to these fields Base Memory This field displays the amount of conventional memory detected by the syst...

Страница 28: ...n testing POST and have the system start up faster You can enable this item after you are confident that the system hardware is operating smoothly The default setting is Enabled First Second Third Boot Device The BIOS loads the operating system from the disk drives in the sequence selected in these three fields The default setting is Floppy CD ROM HDD0 Boot Other Device When enabled the system sea...

Страница 29: ...inboard Leave the items on this menu at their default settings unless you are very familiar with the technical specifications of the system hardware If you change the values incor rectly you may introduce fatal errors or recurring instability into the system Figure 3 4 Advanced Chipset Features menu DRAM Clock Drive Control See DRAM Clock Drive Control on page 22 AGP P2P Bridge Control See AGP P2P...

Страница 30: ... use dual displays this must be set to CRT LCD The default setting is CRT LCD Panel Type This setting allows the mainboard to be used with different panel types Unless you change the panel of the PT 5500 leave this setting at its default The default setting is OA DRAM Clock Drive Control Selecting DRAM Clock Drive Control displays this menu Figure 3 5 DRAM Clock Drive Control menu Current FSB DRAM...

Страница 31: ...g refreshed The default is Disabled Precharge to Active Trp This item is used to designate the minimum Row Precharge time of the SDRAM devices on the module DRAM must continually be refreshed or it will lose its data Normally DRAM is refreshed entirely as the result of a single request This option allows you to determine the number of CPU clocks allocated for the Row Address Strobe RAS to accu mul...

Страница 32: ...s Auto AGP Driving Value When AGP Driving Control is set to Manual use this item to set the AGP current driving value The default value is DA AGP Fast Write This item lets you enable or disable the caching of display data for the video memory of the processor Enabling this item can greatly improve the display speed Disable this item if your graphics display card does not support this feature The d...

Страница 33: ...the writes are not buffered and the CPU must wait until the write is complete before starting another write cycle The default setting is Enabled PCI Master 0 WS Write When enabled writes to the PCI bus are executed with zero wait states The default setting is Enabled PCI Delay Transaction The mainboard s chipset has an embedded 32 bit post write buffer to support delay transactions cycles Select E...

Страница 34: ...grated Peripherals menu VIA OnChip IDE Device See VIA OnChip IDE Device on page 27 VIA OnChip PCI Device See VIA OnChip PCI Device on page 28 SuperIO Device See SuperIO Device on page 29 Init Display First Use this item to specify whether the graphics adapter is installed in one of the PCI slots or is integrated on the main board The default setting is Onboard VGA ...

Страница 35: ...four items let you assign which kind of PIO Programmed Input Output is used by IDE devices Choose Auto to let the system auto detect which PIO mode is best or select a PIO mode from 0 4 The default setting is Auto Primary Secondary Master Slave UltraDMA Each IDE channel supports a master device and a slave device This mainboard supports UltraDMA technology which provides faster access to IDE devic...

Страница 36: ...ROM Enable this item if you use the boot ROM instead of a disk drive to boot the system and access the LAN directly To change the boot ROM setting type Shift F10 when prompted at boot up This item must be enabled to access the boot ROM s program The default setting is Disabled OnChip USB Controller This item must be enabled to use the Universal Serial Bus ports on the mainboard The default setting...

Страница 37: ...Mode Enables you to set the data transfer protocol for the parallel port There are five options SPP Standard Parallel Port EPP Enhanced Parallel Port ECP Extended Capabilities Port ECP EPP and PntMode The default setting is ECP EPP SPP allows data output only Extended Capabilities Port ECP and Enhanced Parallel Port EPP are bi directional modes allowing both data input and output ECP and EPP modes...

Страница 38: ...or COM2 is 12V COM4 With Voltage COM ports can be set to supply both data and power to the peripherals that connect to them Check if the device you connect needs power from the COM port or if it has its own power supply The default setting for COM4 is None Power Management Setup Option Use these items to control system power management Modern operating systems take care of much of the power man ag...

Страница 39: ...Min Saving power saving modes occur after a longer timeout If the item is set to User Define you can define timeouts for the power saving modes The default setting is Min Saving HDD Power Down The IDE hard drive will spin down if it is not accessed within a specified length of time Options are from 1 Min to 15 Min and Disabled The default setting is Disabled Suspend Mode The CPU clock will be stop...

Страница 40: ... seconds to cause a software power down The default setting is Instant Off IRQ Event Activity Detect This item opens a submenu that enables you to set events that will resume the system from a power saving mode Select the item and press Enter to open the following menu Figure 3 13 IRQ Event Activity Detect menu VGA Off When set to On the system power will resume the system from a power saving mode...

Страница 41: ...m Set the time for the system to power on as defined in the Date of Month Alarm field The time set in this field must be later than the time in the RTC time as shown in the Standard CMOS features on page 17 IRQs Activity Monitoring Select the item and press Enter to open the following menu Figure 3 14 IRQs Activity Monitoring menu This menu enables you to set IRQs that will resume the system from ...

Страница 42: ...e able to solve the problem by changing this item to Manual and then opening up the IRQ Resources sub menu IRQ Resources This menu can only be accessed when the Resources Controlled by menu is set to Manual In the IRQ Resources sub menu if you change any of the IRQ assignations to Legacy ISA then that Interrupt Request Line is reserved for a legacy ISA expansion card Press Esc to close the IRQ Res...

Страница 43: ...Status On mainboards that support hardware monitoring this item lets you monitor the parameters for critical voltages and critical temperatures These fields are display only Figure 3 16 PC Health Status menu Press Esc to return to the main menu ...

Страница 44: ...ave installed in the system Figure 3 17 Frequency Voltage Control menu Auto Detect DIMM PCI Clk When enabled BIOS disables the clock signal of unpopulated PCI slots reducing power consumption The default set ting is Enabled Spread Spectrum Enable this item to significantly reduce the EMI Electro Magnetic Interference generated by the system The default setting is Disabled Press Esc to return to th...

Страница 45: ...e system working properly again If you only want to load fail safe defaults for a specific option select and display that option and then press F6 Load Optimized Defaults Option This option opens a dialog box that lets you load optimized defaults for all appropriate items in the Setup Utility Follow these instructions 1 From the main menu scroll to Load Optimized Defaults 2 Press Enter to open the...

Страница 46: ...are prompted to confirm the password 5 Type the password again and press Enter or press Enter if you are deleting a password that is already installed Write the passwords down and keep them in a safe place Save Exit Setup Option Highlight this item and press Enter to save the changes that you have made in the Setup Utility and exit the Setup Utility When the Save and Exit dialog box appears press ...

Страница 47: ...al support or for passing on to service personnel Use some other electrical device to confirm that the electrical outlet is working Ensure all connections are securely attached The Power On Self Test The Power On Self Test POST runs every time you turn on or reset the computer The POST checks memory the mainboard the display the keyboard the disk drives and other installed options If failure is de...

Страница 48: ...reset floppy subsystem Have the PT 5500 serviced FLOPPY DISK S FAIL 40 Floppy type mismatch Have the PT 5500 serviced HARD DISK S FAIL 80 HDD reset failed Have the PT 5500 serviced HARD DISK S FAIL 40 HDD controller diagnostics failed Have the PT 5500 serviced HARD DISK S FAIL 20 HDD initialization error Have the PT 5500 serviced HARD DISK S FAIL 10 Unable to recalibrate fixed disk Have the PT 550...

Страница 49: ...ve the PT 5500 serviced An unidentified message is displayed Reboot the computer and run the BIOS Setup Utility Con firm the Setup Utility parameters If the same message is displayed after booting up again have the PT 5500 ser viced You cannot operate the printer Check the printer cable connection Ensure that the printer power switch is turned on Confirm that the printer is on line You cannot use ...

Страница 50: ...the infrared port Make sure of the following The IR function is enabled The infrared ports are clean No objects are between the computer and the communicat ing device Incorrect data is sent by IR between the PT 5500 and a communicating device Make sure of the following The distance and angle between the PT 5500 and the device is within the set range There are no fluorescent lamps directly over the...

Страница 51: ... NB VIA 548 pin BGA VT8623 Northbridge support 100 133 MHz FSB SB VIA 487 pin BGA VT8235 Southbridge BIOS Award Plug and Play BIOS Supports APM and ACPI 2M bits flash ROM Support boot on LAN Jumper free setting on COM port Cash drawer port voltage selection Onboard graphics Integrated AGP Graphic Embedded MPEG 2 Decoder AGP 8x Internal Bus No external Port Frame buffer size with 16 32 64 256 MB DD...

Страница 52: ...OM2 COM4 are powered DC 5V DC 12V with jumper free BIOS setting COM2 supports rear customer display when the customer dis play is on there is no COM2 port available One DB 25 for LPT Port One 6 pin D SUB for PS 2 KB connector auto routing for MSR 2 USB ports on front side of the base One type II CompactFlash socket Power Switch on front side of the base Environment Operating Temperature 5 40 degre...

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