APPENDIX: Troubleshooting
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ENGLISH
Troubleshooting
1. The device powers off automatically.
•
The battery power may be depleted, try charging the battery.
2. No sound comes out from the device.
•
Check if the device is muted, press the volume keys to adjust the volume.
•
The music/video file may be damaged, try other files to test.
3. Cannot copy a file to the micro SD card.
•
Check if the micro SD card's capacity is full, if it is, try to delete/move some
files to free space.
4. Cannot connect to the Internet.
•
Check whether the device is connected to a wireless network.
•
If no wireless network is available, try to use the SIM card’s data network
connection.
•
The battery may be too low, because the network connectivity uses more
power. Be sure to charge the battery.
5. Captured photos are too dark.
•
Check whether the
flash
mode setting is set to
Off
. To enable the flash
usage during photography, set the flash mode setting to
On
.
•
Turn on the room light or go outdoor to take pictures.
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