INSTRUCTION REF: IN120
ISSUE No. 3
DATE 17.08.15
Page 23 of 26
www.parry.co.uk
It is vital that all warranty requests be submitted to Parry via email to
It is at the discretion of PARRY whether to honour a service call which is out of the
warranty period.
Not Covered Under Warranty
• Fault due to poor maintenance.
• Resetting of equipment or circuit breakers.
• Abuse of the equipment
• Foil should never be used on racks
• Blockages e.g., drains, condensers, pumps etc.
• Lime scale related issues
• Installed incorrectly
• Access arranged for service call and engineer refused access or customer not there.
• No faults with the machine.
• Setting up of equipment e.g., dishwasher detergents, levelling and setting up of doors on
a 6 burner cooker.
• Excessive carbon build up on griddle plates.
• Over use of lava rock on the chargrills. Parry recommends maximum of 2kg.
• Faulty electrics – e.g., customers plug socket, plug, wiring, junction box fault, wrong fuse.
• Any damages caused by the customer.
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