5
Warranty Inspection and Repairs
To receive warranty service, you must include your original sales receipt
verifying the proof-of-purchase date. Provided warranty conditions have been
met, your Product will be repaired or replaced free of charge. Repair or
replacement decisions are at the sole discretion of Horizon Hobby.
Non-Warranty Repairs
Should your repair not be covered by warranty the repair will be
completed and payment will be required without notification or
estimate of the expense unless the expense exceeds 50% of the
retail purchase cost.
By submitting the item for repair you are agreeing
to payment of the repair without notification. Repair estimates are available
upon request. You must include this request with your repair. Non-warranty
repair estimates will be billed a minimum of ½ hour of labor. In addition you
will be billed for return freight. Please advise us of your preferred method
of payment. Horizon accepts money orders and cashiers checks, as well as
Visa, MasterCard, American Express, and Discover cards. If you choose to
pay by credit card, please include your credit card number and expiration
date. Any repair left unpaid or unclaimed after 0 days will be considered
abandoned and will be disposed of accordingly.
Please note: non-
warranty repair is only available on electronics and model engines.
Electronics and engines requiring inspection or repair should be shipped to
the following address:
Horizon Service Center
4105 Fieldstone Road
Champaign, Illinois 61822
All other Products requiring warranty inspection or repair should be shipped
to the following address:
Horizon Product Support
4105 Fieldstone Road
Champaign, Illinois 61822
Please call 877-504-0233 with any questions or concerns regarding
this product or warranty.
