27
GB
IE
Processing in Case of
Guarantee
To ensure efficient handling of
your query, please follow the
directions below:
• Please have the receipt
and item number
(IAN 354668_2010)
ready
as proof of purchase for all
enquiries.
• Please find the item number
on the rating plate.
• Should functional errors or
other defects occur, please
initially contact the service
department specified below
by
telephone
or by
.
You will then receive further
information on the process
-
ing of your complaint.
• After consultation with our
customer service, a product
recorded as defective can
be sent postage paid to the
service address communi-
cated to you, with the proof
of purchase (receipt) and
specification of what consti
-
tutes the defect and when it
occurred. In order to avoid
acceptance problems and
additional costs, please be
sure to use only the address
communicated to you. En-
sure that the consignment is
not sent carriage forward
or by bulky goods, express
or other special freight.
Please send the equipment
inc. all accessories supplied
at the time of purchase
and ensure adequate, safe
transport packaging.
Repair Service
For a charge,
repairs not
covered by the guarantee
can
be carried out by our service
branch, which will be happy to
issue a cost estimate for you.
We can handle only equipment
that has been sent with ade-
quate packaging and postage.
Attention:
Please send your
equipment to our service branch
in clean condition and with an
indication of the defect.
Equipment sent carriage
forward or by bulky goods,
express or other special freight
will not be accepted.
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