Parker PSVG-IQAN-C2E1M2W1U1, Руководство пользователя

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33
Troubleshooting
GPS LED
Pattern Description
Red solid Indicates error (also red during programing)
Red Slow Blink Gateway booting, in process of booting GPS firmware
Blinking Yellow GPS firmware booted. Searching for Satellites
Cellular LED
Red solid Indicates error (also red during programming)
Red Slow Blink Software booting or no sim card installed
Yellow blink Establishing connection with carrier
Green blink Connected to cellular tower
Green solid Connected to internet
WiFi LED
Red solid Indicates error (also red during programming)
Off Disabled
8.2. Troubleshooting
Listed are common troubleshooting steps for the PVSG-IQAN gateway to ensure the
application of the gateway is correct. If any of the steps do not solve the issue that the user
is experiencing, please contact support.
8.2.1. Users gateway will not connect to a cellular network.
•
If the Cellular LED is a slow red blink after more than 1 minute.
o
Check to ensure the factory installed SIM card has not been removed or
become dislodged.
•
If the gateway is stuck on the yellow blink pattern for greater than 2 minutes:
o
Check the antenna is properly attached to the correct antenna lead. If there
are any extensions in the antenna ensure they have not become
disconnected or damaged.
o
Occasionally when the gateway moves from one carrier network to another it
requires a power cycle.
•
If the cellular LED is a green blink for more than 5 minutes.
o
Ensure the device is in an area with strong cellular coverage