Flame sputters
Flame motor is defective
Call a qualified service
technician to replace
flame motor
Remote control does not
work
Low batteries
Replace AA batteries in
remote control
Fireplace turns off and will
not turn on
Fireplace has overheated
and safety device has
caused thermal switch to
disconnect or home circuit
breaker has opened
Turn off the fireplace
completely then contact
the qualified service
person to service and
repair this fireplace.
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