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TROUBLESHOOTING
Troubleshooting & Warranty
Please don't try to modify appliance by yourself. Contact your supplier or distributor to solve any issues not
listed above.
In this particular heater,carbon will build up on the bottom of r
eflector
shield.
This will need to be cleaned
periodically after periods of extended use.
This is normal based on the way th
e fla
me hits the screen
in combustion.
PROBLEM
PROBABLE CAUSE
SOLUTION
There is no spark at pilot when the
heater is started
Igniter electrode positioned
wrong.
Adjust the distance of the
electrode and ignition device to
Igniter electrode broken.
5 mm
Replace.
Igniter cable pinched or broken.
Free electrode cable. Replace
if damaged.
Burner ceramic plate is broken
of faulty.
There is spark but no ignition when
Gas supply turned off.
Replace ceramic plate.
Turn on the gas supply.
the heater is started
Pilot is clogged.
Air in gas lines.
Cables faulty or loose.
Replace, or call a qualified
person.
If a new tank has just been
connected, allow at least one
minute for the air in the gas line
to purge out through the pilot
hole.
Repair or replace.
Burner does not light after pilot is lit
Burner injector clogged.
Low gas supply pressure.
Clean burner injector or
replace.
Replace gas cylinder.
Ignition assembly faulty.
Faulty remote control.
Repair or replace.
Replace remote control.
Cables faulty or loose.
No flame
Low gas pressure or not
enough gas supply
Blockage in gas circuit.
Gas leakage.
Repair or replace.
Replace gas cylinder.
Clean blockage.
Locate and correct leaks.
Burner does not light after pilot is lit
Thermocouple faulty.
Replace.
and sparks continue without stop
Pilot flame burns inside pilot
pipe.
Replace.
The heater does not work and the
POWER indicator does not light
when the heater is started
Ignition batteries low or faulty.
The POWER button has not
been pressed for 2 seconds.
Remote control faulty or
batteries low.
Cables faulty or loosen.
Replace batteries.
Press POWER button for 2
seconds, release and press
again to start ignition
Replace remote control or
batteries.
Repair or replace.
Burner flame is low
Supply hose is bent or twisted
Straighten hose and perform
leak test on hose.
Blockage in burner injector
Clean or replace burner
injector.
Thick black smoke
Blockage in burner
Turn off the heater and let it
cool. Call a qualified person to
remove blockage and clean
burner inside and outside.
Gas odour even when the
appliance is switched off
Gas leaks.
Locate and correct leaks
immediately.
Gas odour during combustion
Foreign matter in gas or on
burner ports.
Heater burning vapors from
paint, impurities in air.
Gas leakage from:
-
Regulator and hose
connection.
-
Valve and pipes
Check gas passageway and
burner.
Stop storing and using odour-
causing products near the
heater.
Locate and correct leaks, or
contact your gas supplier.
Power indicator on the control
panel flickers
connection.
-
Pipes
Ignition batteries low.
Replace batteries.
Remote control not working
Batteries low.
Replace batteries.
Carbon build-up
Dirt or film on reflector and flue
Clean reflector and flue screen.
Содержание OH-R744B
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