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 23

Troubleshooting Your Adapter

Symptom

Action

All indicators remain
ON.

The adapter is not functional. If the indicators remain ON
after five minutes, contact your customer support center.
Refer to 

Technical Support on page 28.

ALM indicator
remains ON. 
(PWR will be ON and
ETHERNET may be
ON.)

The power-on self-test has failed. Unplug the unit and
reapply power. If the alarm indicator remains ON, contact
your customer support center. Refer to 

Technical Support on

page 28. Also see the entry for 

ALM and TST indicators

remain ON.

TST indicator remains
ON. (PWR will be ON
and LINE and
ETHERNET may be
ON.)

This indicator may be on in conjunction with the ALM
indicator. Also see the entry for 

ALM and TST indicators

remain ON. If the TST indicator remains ON and the ALM
indicator is OFF and superline service is not available,
contact your customer support center. Refer to 

Technical

Support on page 28.

ALM and TST
indicators remain ON.
(PWR will be ON and
LINE and ETHERNET
may be ON.)

Your Network Service Provider has initiated a test or
upgrade of your adapter. This operation may be performed
periodically to ensure your adapter operates to its full
potential. The duration of this condition may vary and persist
for a few minutes. During this time your conventional phone
will continue to operate. However, superline services will not
be available. If this condition continues for a significantly
longer time (30 minutes) contact your customer support
center. Refer to 

Technical Support on page 28.

ETHERNET indicator
is OFF. (PWR will be
ON and LINE may be
ON )

Verify that the Ethernet 10BaseT cable is securely installed
at both ends, and at least one PC is connected and powered
on.

ON.)

Verify that the correct straight-through or crossover cable is
installed. Refer to 

High-Speed Data Service on page 20.

LINE indicator is OFF.
(PWR is ON.)

Verify that the phone cable connected to the LINE jack is
securely installed at both ends. If problem continues, contact
your customer support center. Refer to 

Technical Support on

page 28.

Verify that the superline has a dial tone. If there is no dial
tone, contact your customer support center. Refer to
Technical Support on page 28.

LINE indicator is ON
and there is no dial
tone on your superline
phones. (PWR will be
ON and LINE and
ETHERNET may be
ON.)

The link has been established but there is no data
transmission. If the problem persists, contact your network
service provider. Refer to 

Technical Support on page 28.

Содержание 6512

Страница 1: ...nuary 1999 SuperLine Adapter Contents Important Safety Instructions What Your SuperLine Adapter Does Package Checklist Optional Hardware Not Supplied Front Panel Indicators SuperLine Adapter Rear Panel Installing Your SuperLine Adapter Troubleshooting Your Adapter Technical Information Technical Specifications Technical Support ...

Страница 2: ...tions unless the jack is specifically designed for wet locations Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning Do not use the telephone to report a gas leak in the vicinity of the le...

Страница 3: ... may not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request to disconnect the equipment Users should ensure for their own protection that the electrical gro...

Страница 4: ...hone company about availability of this service Only operates with Touch Tone phones The PHONE 1 2 and PHONE 2 jacks do not support pulse dial phones Your existing phone plugged into the BASE PHONE jack can be a pulse dial phone NOTE Your local telephone company must enable these services and assign phone numbers to the additional phone lines before your SuperLine Adapter will work Your SuperLine ...

Страница 5: ...ou need to order additional hardware contact you local telephone company Refer to Technical Information on page 25 for further information SuperLine Adapter 6 RJ11 Phone Cable AC Power Transformer 037 0118 0031 99 16015a 02 Phone Filter 6035 A1 002 TST LINE ALM PWR ETHERNET TM TM L I N E P H O N E geprufte Sicherhe it R LR 92997 TM T U Y PRO DU CT SER VIC E P h o n e F i l t e r P N 0802 3392 00 M...

Страница 6: ...re a 2 line phone cable 24 AWG RJ14C as defined in Connecting a 2 Line Phone with Two Superlines on page 14 Refer to Technical Information on page 25 for the 2 line phone cable pin configuration T Type Connector If your home or office phone jacks are wired internally with 4 wires you may be able to connect phones in other rooms to your SuperLine Adapter using a T type connector as defined in Optio...

Страница 7: ... and during testing or upgrades initiated by your network service provider Superline service is not available when the TST indicator is ON Your existing BASE phone still works LINE ON OFF Your adapter is connected to your local phone company and is ready to use The link has not been established ETHERNET ON OFF The Ethernet connection to your PC or Ethernet Hub is made and your PC is ON No Ethernet...

Страница 8: ... have purchased two superlines This jack is not functional if you have only one superline through your SuperLine Adapter PHONE 1 2 superline 1 2 Connect a phone fax machine or modem if you have one or two superlines This jack is also used to connect a 2 line phone with a single 2 line phone cable if you have purchased two superlines ETHERNET Connect high speed Ethernet data services Ask your local...

Страница 9: ...line phone to your SuperLine Adapter if you have purchased two superlines with your adapter page 14 You can also connect the third line of a 3 line phone or an additional phone fax machine or modem Connecting a Modem to Your Adapter This procedure describes how to connect a modem through the superline PHONE 1 2 and PHONE 2 jacks on your adapter rear panel page 16 Optional Configuration This proced...

Страница 10: ...isting phone into the BASE PHONE jack on the adapter rear panel NOTE If you lose power to your SuperLine Adapter the phone connected to the BASE PHONE jack and other phones connected to the same line as the SuperLine Adapter will still be operational Second Phone Fax Machine or Modem Connect a second phone fax machine or modem into the PHONE 1 2 jack on the adapter rear panel NOTE If you use the P...

Страница 11: ...m Phone 2 Phone 1 2 Base Phone Line Wall Jack TST DSL ETHERNET ALM PWR TST DSL ETHERNET ALM PWR Existing Phone 99 16035a 02 Connecting Multiple Phones Fax Machines or Modems to Your Adapter CAUTION Do not attempt to connect phone cables from the PHONE 1 2 and PHONE 2 jacks to phones located outdoors Keep all wiring connected to the PHONE 1 2 and PHONE 2 jacks within your home or office ...

Страница 12: ...to the wall jack Connect Line 1 of your 2 line phone into the BASE PHONE jack on the adapter rear panel Line 2 Connect Line 2 of the 2 line phone into the PHONE 1 2 jack on the rear of the adapter NOTE If you use the PHONE 2 jack do not use a 4 wire phone cable to connect phones fax machines or modems to the PHONE 1 2 jack A 4 wire phone cable connected to the PHONE 1 2 jack may cause interference...

Страница 13: ...Jack Phone 2 Line Connecting a 2 Line Phone with One or Two Superlines CAUTION Do not attempt to connect phone cables from the PHONE 1 2 and PHONE 2 jacks to phones located outdoors Keep all wiring connected to the PHONE 1 2 and PHONE 2 jacks within your home or office ...

Страница 14: ... into the LINE jack on the adapter rear panel Insert the other end of the cable into the wall jack Connect your 2 line phone using the 2 line RJ14C phone cable to the PHONE 1 2 jack on the adapter rear panel The 2 line phone cable connects both lines through the PHONE 1 2 jack NOTE The PHONE 2 jack cannot be used to connect additional phones fax machines or modems in this configuration Existing Ph...

Страница 15: ...hone Fax Machine or Modem Phone 2 not used in this configuration Connecting a 2 Line Phone with Two Superlines CAUTION Do not attempt to connect phone cables from the PHONE 1 2 and PHONE 2 jacks to phones located outdoors Keep all wiring connected to the PHONE 1 2 and PHONE 2 jacks within your home or office ...

Страница 16: ...2 or PHONE 2 jacks your SuperLine Adapter allows you to achieve True56K upload and download speeds Modem Connection Connect the output of your modem to the PHONE 1 2 or PHONE 2 jack on the adapter rear panel Use only the PHONE 1 2 jack if you have one additional phone line added Use either the PHONE 1 2 or PHONE 2 jack if you have two additional phone lines added You can connect an additional phon...

Страница 17: ...17 99 16066 02 Phone 1 2 Base Phone Wall Jack Phone 2 Line Phone Fax Machine or Modem TST DSL ETHERNET ALM PWR Fax Data Modem or TST DSL ETHERNET ALM PWR Connecting a Modem ...

Страница 18: ...LINE jack on the adapter rear panel Plug the other end of the phone cable into Line 1 of the T type connector Plug a second phone cable not supplied to Line 2 of the T type connector Plug the other end of the second phone cable into the PHONE 1 2 jack on the adapter rear panel NOTE Do not use a 4 wire phone cable to connect phones fax machines or modems to the PHONE 1 2 jack A 4 wire phone cable c...

Страница 19: ...erline 2 PHONE LINE PHONE LINE Not all homes or offices are wired internally with 4 wires If you are unsure of your internal home or office wiring contact your local phone company or an electrician Optional Configuration CAUTION Do not attempt to connect phone cables from the PHONE 1 2 and PHONE 2 jacks to phones located outdoors Keep all wiring connected to the PHONE 1 2 and PHONE 2 jacks within ...

Страница 20: ...Procedure Use the following procedure to connect your SuperLine Adapter to a PC or Hub Ethernet Connection Plug one end of the cable into the ETHERNET jack on the adapter rear panel Use an 8 pin Ethernet crossover cable to connect your PC Use an 8 pin straight through cable to connect to a Hub Plug the other end into your PC network interface card NIC or Hub 99 16038a 02 or Wall Jack Ethernet PWR ...

Страница 21: ...hase additional phone filters from your local telephone company Disconnect the phone cord of your existing phone from the wall jack Plug the phone cord into the PHONE jack on the phone filter Plug the phone filter into the wall jack Repeat Steps 1 3 for each phone in your home or office that is not connected through your SuperLine Adapter L I N E P H O N E 99 16210 01 gepruf te Sicher heit R L R 9...

Страница 22: ...e or Modem TST DSL ETHERNET ALM PWR After power is applied the adapter performs a power on self test During the power on self test all front panel indicators light for one second and then turn off Only the PWR LINE and ETHERNET if applicable indicators remain lit If any other indicators remain lit refer to Troubleshooting Your Adapter on page 23 Refer to Front Panel Indicators on page 7 for more i...

Страница 23: ...ter operates to its full potential The duration of this condition may vary and persist for a few minutes During this time your conventional phone will continue to operate However superline services will not be available If this condition continues for a significantly longer time 30 minutes contact your customer support center Refer to Technical Support on page 28 ETHERNET indicator is OFF PWR will...

Страница 24: ...r PHONE 1 2 or PHONE 2 jack does not exceed 3 There is no dial tone at the PHONE 2 jack Verify that your telephone company has supplied you with two superlines You detect distortion on the phone connected to the PHONE 1 2 or If you use the PHONE 2 jack verify that you are not using a 4 wire phone cable for the device connected to the PHONE 1 2 jack PHONE 1 2 or PHONE 2 jack Verify that you used th...

Страница 25: ...ne filters are required to minimize audible background noise that occurs with your existing telephones during phone conversations on phones not connected through your SuperLine Adapter RJ11 or RJ14C Phone Cables All standard phones fax machines and modems that connect to your adapter use a 6 pin non keyed modular plug RJ11 or RJ14C RJ11 6 Pin RJ14C 6 Pin Connector Connector Pin Function Pin Functi...

Страница 26: ...tion 1 10BaseT TX D 2 10BaseT TX D 3 10BaseT RX D 4 5 Not used 6 10BaseT RX D 7 8 Not used Use an Ethernet crossover cable to connect your adapter directly to a PC with an Ethernet network interface card 24 AWG Cat 5 cable is recommended 10BaseT TX D 10BaseT TX D 10BaseT RX D Not Used Not Used 10BaseT RX D Not Used Not Used 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 10BaseT TX D 10BaseT TX D 10BaseT RX D Not...

Страница 27: ...nnected to Pins 2 3 4 and 5 the T adapter crosses the normally unused Pins 2 and 5 to Pins 3 and 4 on Line 2 of the adapter Connecting your SuperLine Adapter to Line 2 on the T connector creates an electrical connection to any room with a wall jack by using a second T connector and connecting the phone in that room to Line 2 of the second T connector 1 2 3 4 5 6 1 2 3 4 5 6 1 2 3 4 5 6 Line 1 Line...

Страница 28: ...to 95 noncondensing Withstands normal shipping and handling Heat Dissipation 22 2 Btu hr max at nominal input voltage Interface Connectors Line and Phone Interfaces Ethernet Type II Frame RJ11 RJ14 6 pin 10BaseT 8 pin REN Support Provides adequate ringing signals for a total REN of 3 on each SuperLine port PHONE 1 2 or PHONE 2 Technical Specifications subject to change without notification Technic...

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