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1.5 Warranty and RMA
Panel manufactures new products that are in accordance with industry standard. Panel warrants that products will be
free from defect in material and workmanship for 2 years, beginning on the date of invoice by Panel.
PANEL will engage to repair or eventually replace, at its discretion, the whole device or its components, which show
construction defects or malfunction if these are pointed out in writing during the warranty period.
The warranty is limited to the repairing of the defective product at our headquarters or, according to PANEL
indisputable judgment, to the replacement of the product itself.
The product under warranty must reach our headquarters equipped with the indication of the anomaly found and with
the relevant authorization number (RMA form). PANE
L, doesn’t
carry out any repair of products if this has not been
previously authorized by the company itself.
The transport charges must be borne by the customer.
Customers must collect all the information about the problems encountered and note anything abnormal or, print out
any on-screen messages, and describe the problems at Panel RMA Service. Contact Panel service at:
1.6 Technical Support and Assistance
About technical support and assistance, visit
Panel’s website at
