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ERROR SIGNALS

LED

LCD

MESSAGE

AUDIBLE

BEEP

ERROR CONDITION

TO CLEAR

Error On

Machine Error

1 Long

Machine Error

Cycle power on/off

Error On

EEPROM Error

1 Long

EEPROM Read/Write

Cycle power on/off

Error On

Head Error

1 Long

Head

Cycle power on/off

Error On

Sensor Error

3 Short

Sensor

Cycle power on/off

Error Blinks

Card R/W Error

1 Long

Memory Card Read/Write

Cycle power on/off

Error Blinks

Card Low Battery

1 Long

Memory Card Battery Low

Cycle power on/off

Error Blinks

Head Open

3 Short

Head Open

Close head lever

Error Blinks

Cutter Error

3 Short

Cutter

Cycle power on/off

Error On

Line Blinks

PARITY ERROR

3 Short

RS232 Parity Error

Cycle power on/off

Error On

Line Blinks

Overrun Error

3 Short

RS232 Overrun Error

Cycle power on/off

Error On

Line Blinks

Framing Error

3 Short

RS232 Framing Error

Cycle power on/off

Error On

Line Blinks

Buffer Over

3 Short

Buffer Overflow

Cycle power on/off

Error Blinks

Label On

Paper End

3 Short

Label End

Open/close Head Lever

Open/close Label Hold-

down

Error Blinks

Ribbon On

Ribbon End

3 Short

Ribbon End

Open/close Head Lever

Open/close Label Hold-

down

Error Blinks

Label Blinks

Media Error

3 Short

Media Error

Open/close Head Lever

Ribbon Blinks

None

Ribbon Near End

Replace ribbon with full roll

Line Blinks

None

Buffer Near Full

Slow down transmission

rate

Section 6. Troubleshooting

Содержание PTR3E

Страница 1: ...PTR3E Thermal Transfer Printer Operator and Technical Reference Manual...

Страница 2: ...Panduit PTR3E Panduit Corp Identification Products Division 1819 Atlanta Hwy Cumming GA 30040 1069 Phone 888 506 5400 Fax 770 889 9264 Copyright Panduit Corp 2001 All Rights Reserved...

Страница 3: ...uipment in such an environment constitutes a definite safety hazard DO NOT SUBSTITUTE PARTS OR MODIFY EQUIPMENT Because of the danger of introducing additional hazards do not install substitute parts...

Страница 4: ...s are modified altered or misused in any way Use of Panduit printers with any product other than the specified Panduit products for which the printer was designed constitutes misuse Before using user...

Страница 5: ...ional features SECTION 2 INSTALLATION This section contains instructions on how to unpack and set up the printer load the labels and ribbon SECTION 3 CONFIGURATION This section contains instructions o...

Страница 6: ...or Panel 16 17 Rear Panel 18 Switches and Sensors 19 Label Sensor Adjustment 20 SECTION 3 CONFIGURATION Printer DIP Switch Configuration 21 25 Printer Adjustments 26 35 Potentiometer Adjustments 35 36...

Страница 7: ...FICATIONS IEEE1284 Parallel Interface 47 RS232C Serial Interface 48 SECTION 6 TROUBLESHOOTING Initial Checklist 49 Using the IEEE1284 Parallel Interface 49 50 Using the RS232C Serial Interface 50 Erro...

Страница 8: ......

Страница 9: ...luding a vector font and two raster fonts reside in memory providing literally thousands of type styles and sizes The Operator Manual will help you understand the basic operations of the printer such...

Страница 10: ...m MEDIA Minimum Width 87 in 22 mm Minimum Length 63 in 16 mm Maximum Width 5 0 in 128 mm Type Die Cut Labels Fan Fold or Continuous Maximum Caliper 010 in 25 mm Roll OD max 8 6 in 218 mm Face Out Wind...

Страница 11: ...ont Panel Offset Front Panel Display Front Panel INTERFACE CONNECTIONS Parallel IEEE1284 Compatible Standard Serial RS232C 9600 to 57600 bps Standard RS422 485 9600 to 57600 bps Optional Serial Protoc...

Страница 12: ...W x 30 dots H WL WL Font 28 dot W x 52 dots H XB XB Font 48 dots W x 48 dots H Univers Condensed Bold XL XL Font 48 dot W x 48 dots H Sans Serif VECTOR FONT Proportional or Fixed Spacing Font Size 50...

Страница 13: ...Micro PDF Truncated PDF QR Code Ratios 1 2 1 3 2 5 User definable bar widths Bar Height 4 to 600 dots User programmable Rotation 0 90 180 and 270 OTHER FEATURES Sequential Numbering Sequential number...

Страница 14: ...t Setting 220V 10 50 60 Hz 1 Power Consumption 50W Idle 130W Operating ENVIRONMENTAL Operating Temperature 41 to 104 F 5 to 40 C Storage Temperature 0 to 104 F 20 to 40 C Operating Humidity 15 85 RH n...

Страница 15: ...R3E from the shipping container to the application environment The following information is provided in this section Unpacking and Parts Identification Setting Up the Printer Loading Labels Loading th...

Страница 16: ...e containers If the printer has been stored in a cold environment allow it to reach room temperature before powering it on Set the printer on a solid flat surface Inspect the shipping container and pr...

Страница 17: ...d right hand facing the printer side to provide clearance for the label access door to swing open The location should be near the host computer or terminal The maximum distance for RS232 cables is 35...

Страница 18: ...Installation Side Access Door Ribbon Supply Spindle Ribbon Rewind Spindle Top Access Door LCD Display DIP Switch Cover Power Switch Label Roll Retainer Label Supply Spindle Label Guide Print Head Head...

Страница 19: ...ead Latch toward the rear of the printer The Print Head Assembly is spring loaded and will automatically open as soon as the Head Latch is disengaged 3 Loosen the Label Edge Guide and push it to the o...

Страница 20: ...uted under the Label Guide and through the Sensor Assembly 8 Open the Label Hold Down by squeezing the green tab and the release tab together The Label Hold Down is spring loaded and will open automat...

Страница 21: ...the label edge See page 15 for precautions 12 If the ribbon is already loaded close the Print Head by rotating the black Head Latch toward the front of the printer until it latches closed 13 If the r...

Страница 22: ...Spindle pushing it all the way to the inside of the spindle Note that the new empty core of each subsequent roll becomes the next rewind core 4 Load the ribbon onto the Ribbon Supply Spindle also push...

Страница 23: ...tually wear out a small portion of the print head resulting in an area that will not print Special care must be taken if you plan to use multiple widths of labels since the damaged portion of the prin...

Страница 24: ...elp you understand the configuration process PRINT Potentiometer to adjust print darkness fine tuning OFFSET Potentiometer to adjust amount of back forward feed for dispenser cutter tear off bar posit...

Страница 25: ...ne it is ready to receive data from the host This key acts as a pause during a print job by taking the printer off line It can also be used as a Pause function key to stop the printer during the print...

Страница 26: ...Slot Connector for Plug In Interface Module Memory Card Slot Connectors for optional PCMCIA Memory Cards Inside Side Cover EXT External signal connector AMP 57 60140 DC 5V Power for accessory items 1...

Страница 27: ...supply is turning Head Open Switch When the print head is opened this switch is activated and the printer will stop printing Label Sensor Unit This sensor unit contains two types of sensors one for l...

Страница 28: ...position the sensors use the adjustment knob located outside and below the print head assembly 20 Section 2 Installation 14mm min Reflective 7mm to 54 mm Label Gap Label Gap Sensor Reflective Sensor...

Страница 29: ...is always to the top To set the switches first power the unit OFF then position the DIP switches Finally after placing the switches in the desired positions power the printer back on The switch setti...

Страница 30: ...6 Places the printer in the Firmware Download mode for downloading new firmware into flash ROM Protocol Code Selection DSW2 7 Selects the command codes used for protocol control 22 Section 3 Configura...

Страница 31: ...he printer will position the label for dispensing cutting and retract it before printing the next label See page 38 for information on setting the amount of offset EXT Print Start Signal Selection DSW...

Страница 32: ...data bits for each byte transmitted Parity Selection DSW1 2 DSW1 3 These switches select the type of parity used for error detection Stop Bit Selection DSW1 4 Selects the number of stop bits to end ea...

Страница 33: ...g This will result in the following operating configuration Communications Protocol Sensor Receive Buffer Mode Label Sensor Backfeed External Signals 8 data bits no parity 1 Stop bit 9600 Baud Ready B...

Страница 34: ...g via the LCD Panel the manually set values will be used by the printer If you set the values manually and then download a job with software settings the software settings will be used MODE KEY SEQUEN...

Страница 35: ...the FEED and LINE keys simultaneously for more than one second The LCD now displays the Print Darkness selections The current setting is indicated by an underline cursor under one of the range setting...

Страница 36: ...sing the FEED key will accept the setting and advance the cursor to the Offset selection 3 Use the LINE key to step the first digit of the counter to the desired setting The display will increment one...

Страница 37: ...e is entered by pressing the LINE key while simultaneously turning power on The printer will emit one long beep after which the LINE key is released Pressing the FEED key will step the display to the...

Страница 38: ...Offset distance is dots The maximum values that can be set for each is 800 1 Use the LINE key to step the first digit of the counter to the desired setting The display will increment one step each tim...

Страница 39: ...when it sees either a label edge or a black EYE mark The adjustment allows you to manually set the threshold voltage level between the maximum and minimum light levels DIP switch DSW2 2 selects the s...

Страница 40: ...Default or the Distance selection If Default is selected the display steps to the Web acceleration selection 2 If Manual setting is selected use the LINE key to advance the distance to the desired set...

Страница 41: ...Test Print Mode power the printer on while pressing the FEED key The printer will beep Release the FEED key and the printer will display the Test Print Mode message on the LCD panel 1 Use the LINE ke...

Страница 42: ...nd OFFLINE 5DH To Clear Non Standard protocol codes DSW2 7 is placed in the OFF position and the printer powered on while simultaneously pressing the LINE and FEED keys The printer will emit one long...

Страница 43: ...is sometimes desirable to make minor adjustments This can be done using the PITCH potentiometer on the front panel This potentiometer is set at the factory so that it has a range of 3 75 mm The midpoi...

Страница 44: ...The amount of backfeed is controlled by the OFFSET potentiometer on the DIP Switch Panel inside the cover When turned all the way counterclockwise the amount of backfeed is 3 75 mm and 3 75 mm when tu...

Страница 45: ...ORY MODE 8 Press the FEED key and the display will advance to the COUNTER CLEAR message screen Make sure that the NONE selection is displayed on the bottom line If it is not press the LINE key once un...

Страница 46: ...38 Section 3 Configuration...

Страница 47: ...racteristic that is extremely important for good bar code quality Darkness Print This adjustment allows the user to control within a specified range the amount of power that is used to activate the in...

Страница 48: ...de only on an individual label basis using either the Print Speed command code or the LCD display panel Changing the print speed allows the user to control the amount of time allowed for print element...

Страница 49: ...ly isopropyl alcohol to a cotton swab 5 The Print Head faces downward along the front edge of the assembly Pass the end of the dampened swab along the entire width of the Print Head you may need to mo...

Страница 50: ...is no longer reflected back to the sensor detector indicating to the printer that it should use this position as the start of a new label When dust dirt or other foreign matter interferes with the lig...

Страница 51: ...e through Panduit Printer Repair Department 1 Turn the printer OFF and remove the power cable 2 Open the Top and Side Access doors 3 Open the Print Head by pushing the Head Latch toward the rear of th...

Страница 52: ...aligned and if these screws are loosened it will have to be re aligned for proper print quality 9 Carefully attach the new print head to the connectors using caution to make sure the connector keys a...

Страница 53: ...e power cable 2 On the back of the printer locate the Fuse Cap on the right hand side of the AC connector 3 Unscrew the cap and remove the defective fuse 4 Replace with a new 250V 3A fuse 5 Screw the...

Страница 54: ...46 Section 4 Cleaning and Maintenance...

Страница 55: ...available The Parallel interface will probably be the most useful in communicating with IBM purchase and compatibles The RS232C Serial interface allows connectivity to a number of other hosts WARNING...

Страница 56: ...ol Bi Directional Communication ENQ Response Data Transmission Rate 2400 4800 9600 and 19200 bps Character Format 1 Start Bit fixed 7 or 8 data bits selectable Odd Even or No Parity selectable 1 or 2...

Страница 57: ...llel printer cable connected securely to your parallel port DB 25S Female on the PC and to the IEEE1284 connector on the printer WARNING Never connect or disconnect interface cables or use a switch bo...

Страница 58: ...e using a Null Modem Cable which crosses pins in a specific manner This enables your printer to print We recommend that you use a cable built to specifications as described in Section 5 Interface Spec...

Страница 59: ...wer on off Error On Line Blinks PARITY ERROR 3 Short RS232 Parity Error Cycle power on off Error On Line Blinks Overrun Error 3 Short RS232 Overrun Error Cycle power on off Error On Line Blinks Framin...

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