Frequently Asked
Questions
F
AQs, etc.
101
Problem
Actions
Network
Cannot connect to the network
Check the LAN cable or Wireless LAN Adaptor is connected
properly. (p. 75)
Check the connections and settings. (p. 75 - 79)
Check the network equipment and network environment.
The router may not be set to issue IP address automatically. If the
network administrator prefers to allocate an IP address, set an IP
address manually. (p. 77)
The router may be using MAC address filtering (security setting).
Confirm the MAC Address of this TV (p. 76) and set the router to be
able to use it.
If the problem persists, consult your Internet Service Provider or
telecommunications company.
Cannot select the file during
DLNA operations
Is media server of the connected equipment prepared? (p. 74)
Check applicable data format. (p. 74)
Cannot operate VIERA CAST
Check the connections and settings. (p. 75 - 79)
The server or connected line might be busy now.
Other
The TV does not switch On
Press and hold the standby On / Off switch on the remote control
for about 1 second if Power LED is red.
Check the mains lead is plugged into the socket.
The fuse in the mains plug may have blown. Replace it with one of
an identical rating (p. 4).
The TV goes into Standby mode
Auto power standby function is activated. (p. 9)
The TV enters Standby mode about 30 mins. after analogue
broadcast ends.
The remote control does not work
or is intermittent
Are the batteries installed correctly? (p. 8)
Has the TV been switched On?
The batteries may be running low. Replace them.
Point the remote control directly at the front of the TV (within about
7 m and a 30 degree angle of the front of the TV).
Situate the TV so that sunshine or other sources of bright light do
not shine on the TV’s remote control signal receiver.
Parts of the TV become hot
Temperature rises of parts of the front, top and rear panels will not
pose any problems in terms of performance or quality of the TV.
The LCD panel moves slightly
when it is pushed with a finger
Clattered sound might be heard
There is some flexibility around the panel to prevent damage to the
panel.
The panel might move slightly when it is pushed with a finger, and
clattered sound might be heard. This is not a malfunction.
There may be red spots, blue
spots, green spots and black
spots on the screen
This is a characteristic of liquid crystal panels and is not a problem.
The liquid crystal panel is built with very high precision technology
giving you fine picture details. Occasionally, a few non-active pixels
may appear on the screen as a fixed point of red, green, blue or
black. Please note this does not affect the performance of your LCD.
Overcurrent error message
appears
The connected USB device might cause this error. Remove the
device and turn the TV Off with Mains power On / Off switch, then
turn it On again.
Check if foreign objects are inside the USB port.
An error message appears
Follow the message’s instructions.
If the problem persists, contact your local Panasonic dealer or the
authorized Service Centre.