FAQs, etc.
•
Frequently Asked
Questions
40
41
Problem
Actions
FAQs
Screen
Sound
HDMI
Chaotic image, noisy
•
Set “P-NR” in the Picture Menu (to remove noise). (p. 20)
•
Check nearby electrical products
(car, motorcycle,
fl
uorescent lamp).
No image can be
displayed
•
Is “Colour” or “Contrast” in the Picture Menu set to the minimum?
(p. 20)
•
Check Colour system. (p. 23)
Blurry or distorted image
(no sound or low volume)
•
Reset channels. (p. 22)
No sound is produced
•
Is “Sound mute” active? (p. 7)
•
Is the volume set to the minimum?
Sound level is low
or sound is distorted
•
Sound signal reception may be deteriorated.
•
Set “MPX” (p. 20) in the Sound Menu to “Mono”.
•
Check Sound system. (p. 23)
Sound is unusual
•
Set the sound setting of the connected equipment to
“2ch L.PCM”.
•
Check the “HDMI1 / 3 Input” setting in the Sound Menu. (p. 20)
•
If digital sound connection has a problem, select analogue sound
connection. (p. 31)
Pictures from external
equipment are unusual
when the equipment is
connected via HDMI
•
Is the HDMI cable connected properly? (p. 34)
•
Turn Off the TV and equipment, then turn them On again.
•
Check an input signal from the equipment. (p. 39)
•
Use an equipment compliant with EIA/CEA-861/861B.
Unusual image is displayed
•
Turn off the TV with Mains power On / Off switch, then turn it on
again.
TV goes into
“Standby mode”
•
Off Timer function is activated.
•
The TV enters “Standby mode” about 30 min. after broadcasting
ends.
The remote control
does not work
•
Are the batteries installed correctly? (p. 6)
•
Has the TV been switched On?
Other
Before requesting service or assistance, please follow these simple guides to resolve the problem.
If problem still persists, please contact your local Panasonic dealer for assistance.
White spots or shadow
images (noise)
•
Check the position, direction, and
connection of the aerial.
Neither image nor
sound is produced
•
Is the TV in “AV mode”?
•
Is the mains lead plugged into the socket
outlet?
•
Is the TV turned On?
•
Check Picture Menu (p. 20) and volume.
•
Check all required SCART cables and
connections are
fi
rmly in place.
Auto aspect
•
Auto aspect is designed to provide you
with the best aspect ratio to use to
fi
ll your
screen. For user control please see p. 36.
S-Video / black and
white picture
•
Using AV button please con
fi
rm your
selection is S-Video I.e. AV2/AV2S
(p. 14).
On Screen messages
- I.e. EC/AV1
•
You can simply clear these by pressing
the button .
Press again to redisplay.
Direct TV record / Q-Link
functions not recording
•
Please con
fi
rm SCART cable and connection. Also
please set “AV2 / AV3 out” in the Setup Menu (p. 21).
Permanently lit spots on screen
•
Due to production process involved in this technology
this may result in some pixels which are permanently lit
or unlit. This is not a malfunction.
Contrast is reduced
•
Contrast is lowered when the following conditions without
any user operation for a few minutes:
●
no signal in AV mode
●
selected locked channel
●
selected invalid channel
●
displayed menu
An error message appears
•
Follow the message’s instructions.
•
If the problem persists, contact the authorized Service Centre.
