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Support / FAQ
FAQ
Sound - Unusual
Questions
Answers
Why is the sound unusual,
distorted, low volume or in
another language?
Check that the correct
SAP
(Secondary Audio
Program) is selected by pressing the
SAP
button on
the remote control.
Check that all connections of external equipment
connected to the TV are secure.
When using Cable or Satellite box, check the
device's audio settings. (Example: try changing the
box's Audio Range to "narrow")
Why is there a clicking,
ticking or buzzing sound
coming from the TV unit?
When TV power is turned on or shut off there are
electrical components that make a click sound. This is
normal operation.
Changes in the temperature and humidity of the
room may cause thermal expansion and contraction
that can produce sounds. This is not a sign of faulty
operation or a malfunction.
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