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34

Troubleshooting

If the following symbols flash on the Display Window, carry out the respective solution provided in the table
below.

The screen does not
advance when the Copy
Key or Advance Key is
pressed.

Static electricity was generated when the screen film was wiped.

Unplug the unit, then manually move the screen film slowly to the
left.

–

Remaining Film Indicator
flashes.

The time to replace the thermal transfer film is approaching. (Only
about 15 more sheets may be copied.)

Prepare a new replacement film (UG-6001).

The USB flash memory
device is not recognized.

USB flash memory devices equipped with features such as a security
function or hub function cannot be used with this unit.

For information on conditions that make USB flash memory
devices incompatible with the unit and a list of checked USB flash
memory devices, refer to the following site.
UB-5335 / UB-5835:
http://panasonic.net/pcc/support/eboard/ub-5335_info.html
UB-5365 / UB-5865:
http://panasonic.net/pcc/support/eboard/ub-5365_info.html

The USB flash memory device is connected via a USB hub.

Do not connect via a USB hub.

–

It takes a long time for the
unit to recognize the USB
flash memory device.

The USB flash memory device has not been used since it was
formatted using FAT32.

Once a file has been written, subsequent operations will be
performed much more quickly.

–

The computer does not
recognize this unit.

Confirm that the USB cable is properly connected on both sides or
put the unit into standby mode.

This unit is connected via a USB hub.

Do not connect via a USB hub.

–

The USB cable connected to the unit is damaged.

Replace with another USB cable, and check the connections.

The image file is not
displayed after copying to
a computer.

With Windows XP, open the Removable Disk displayed on the
computer screen, and click [Refresh] from the [View] in the Windows
Explorer window.
With Windows Vista, Windows 7 and Windows 8, click on the
[Refresh] button.

Error Codes

Error Code

Possible cause and solution

See

page

Out of paper

Load copy paper.

The thermal transfer film is slack, has run out or is not installed.

Remove the slack from the thermal transfer film, replace or install the thermal
transfer film.

Paper jam

Open the printer door and remove the jammed paper.

Symptom

Possible cause and solution

See

page

UB-5335&5835&5365&5865-PNQX5932ZA-mst.book 34 ページ２０１２年１１月１２日　月曜日　午前９時４２分

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Содержание UB-5335

Страница 1: ...ase read these instructions carefully and keep them for future reference Please refer to attached Installation Manual Installation performed by non authorized individuals could cause safety related problems with the operation of this equipment For U S A only To locate the closest authorized dealer in your area please call 1 800 449 8989 UB 5335 5835 5365 5865 PNQX5932ZA mst book 1 ページ２０１２年１１月１２日 ...

Страница 2: ...tml Computer Interfacing The USB Mass Storage Device allows you to copy scanned black and white hand written text diagrams when a computer is connected It is not necessary to install special drivers or software to your computer It is possible to save a maximum of 10 scanned image files to the electronic board Trademarks Microsoft Windows and Windows Vista are either registered trademarks or tradem...

Страница 3: ...reen Height Adjustment 26 Setting the Unit 28 Basic settings 28 Setting for scanning time display 28 Setting file format 29 Auto power off setting 29 Setting output size 29 Setting the current time 30 Daily Care and Maintenance 31 Cleaning the screen and the unit 31 Caring for the eraser 31 Cleaning the thermal printer head platen roller and pick up roller 31 Replacing the Battery for the unit clo...

Страница 4: ...e touch When you operate this product the power outlet on the wall should be near the product and easily accessible To ensure safe operation the power cord supplied must be inserted into a standard three prong AC outlet which is effectively grounded earthed through the normal wiring The fact that the equipment operates satisfactorily does not imply that the power point is grounded earthed and that...

Страница 5: ...plug It may cause an electric shock Do not use damaged plugs or warped outlets Otherwise it may cause fire electric shock or short circuit Have the unit installed removed and disposed of only by qualified service personnel When the unit will no longer be used in order to prevent it from falling do not leave the unit installed but request qualified service personnel to remove the unit If the unit f...

Страница 6: ...se cases do not rub the affected area and rinse thoroughly with clean water Dispose of used batteries according to the instructions When the unit is not used over an extended period of time unplug it If an unused unit is left connected to a power source for a long period degraded insulation may cause electric shock current leakage or fire The unit should be used only with the power cord enclosed w...

Страница 7: ...to the stand UE 608005 sold separately When using marker pens for long periods ensure good ventilation Otherwise you may feel unwell from the odors of their inks Do not dispose the marker in fire even if it is used up Otherwise you may feel unwell from the odor of the ink Do not take hold of the tray when adjusting the screen height Adjust the screen height with two persons after installation Conf...

Страница 8: ...TO ANY 13 AMP SOCKET Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this device About Using the Battery If a battery is used improperly the battery may leak causing corrosion of the unit or it may burst To prevent this always follow the precaution given below Always insert battery with its polarity properly ori...

Страница 9: ...an those included or designated such as commercially available oil based markers may damage the screen film or result in hard to erase markings Be sure to replace the cap on markers after use and store horizontally Overshaking or dropping the marker may cause the ink to overflow Do not use the markers for purposes other than writing or drawing There is a possibility of damage Do not leave the mark...

Страница 10: ...ations such as format or delete on a computer may not completely erase the data from the USB flash memory device To guarantee that the data you wish to erase will no longer exist we recommend that you physically destroy the USB flash memory device or use a file deleting software to erase the data The data that is stored on a USB flash memory device is the sole responsibility of you the customer Th...

Страница 11: ...a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense For FRG Users For Germany Only FCC Warning To assure continued FCC compliance the user must use only shielded interface cable and the provided power supply cord Also any unauthorized changes or modifications to this equipment would void the user s author...

Страница 12: ...creen in the desired slots Tighten the height adjustment handles Screen Height Adjustment CAUTION Slide groove Reduce the height of the electronic board Increase the height of the electronic board Slot TO PREVENT ELECTRIC SHOCK DO NOT REMOVE COVER NO USER SERVICEABLE PARTS INSIDE REFER SERVICINGTO QUALIFIED SERVICE PERSONNEL NE PAS ENLEVER LE BOITIER RISQUE DE CHOCS ELECTRIQUES CERTAINES PIECES DE...

Страница 13: ...1 Lithium battery CR2032 type 1 Markers black 2 Eraser 1 1 Letter size is for U S A and Canada models 2 For U S A and Australia only 3 For UB 5365 and UB 5865 only Use a commercially available USB cable for both the UB 5335 and UB 5835 Consumables are available separately For model numbers of separately available items page 37 A lithium battery is embedded in the unit If the current time is reset ...

Страница 14: ... thermal transfer film or to remove jammed paper page 18 21 22 Printer Open Lever Push down this lever to open the printer door Control Panel page 15 Image Sensor Printer Stand The stand is optional USB Connector A for USB Flash Memory Device page 23 USB Connector B for Computer page 23 Caster with Lock Caster with Lock Battery Holder page 32 UB 5335 5835 5365 5865 PNQX5932ZA mst book 14 ページ２０１２年...

Страница 15: ...om the dealer where you purchased your unit The flashing indicator will go out after the power is turned off and the printer has been opened and closed When copying is performed this indicator will begin flashing again Display Window Printer output This window displays the number of copies to be made The display changes each time is pressed Example 1 2 9 1 USB flash memory device output is display...

Страница 16: ...rom the front to the back or vice versa Copy Key The front of the screen film will be copied Printer output The display indication changes while multiple copies are being made as shown below After reaching the display will reset to Example 5 4 3 2 1 0 1 When multi copy function is used the total number of copies is decremented by one each time a copy is made USB flash memory device output will cha...

Страница 17: ...the power is on The unit is on standby Scans and setup can be performed Off Mode Blank The Power Key on the control panel has not been pressed and the unit is not on If the electronic board is left in the ready mode or in the setting mode it will automatically switch to the off mode after about 1 hour When the computer is connected or while the Remaining Film Indicator flashes the electronic board...

Страница 18: ...e the blue gear in the direction of the arrow to take up the slack on the film If there is some slack the thermal transfer film will wrinkle and blank unprinted spots or lines will appear on the copy paper 2 Securely close the printer door until a click is heard flashing on the Display Window will go out Notice If is still flashing after closing the printer door make sure that the thermal transfer...

Страница 19: ...ee figure above as this may result in paper jams Note that the unit can hold about 40 sheets of paper having a weight of 80 g m2 4 Close the paper cover until a click is heard will light in the Display Window Notice The paper cover should be closed to make copies properly Confirm the both latches are locked Loading Copy Paper Notes on Loading Copy Paper Follow the guidelines below to ensure smooth...

Страница 20: ... film press the Advance Key to move to the front then press the Copy Key to begin scanning This section describes how to copy text and diagrams drawn on the screen 1 Insert the power cord into the AC outlet and press the Power Key If the screen is not in the home position the screen will move to home position and stop will light on the Display Window to indicate that the unit is ready to copy To m...

Страница 21: ... properly and tightened The printer door should be closed to make copies properly Confirm both latches are locked Replacing the Thermal Transfer Film Notes on Replacing Thermal Transfer Film Only use the designated product UG 6001 as the replacement film Note that using another type of replacement film may result in a loss in printing quality or in damage to the unit Thermal transfer film is dispo...

Страница 22: ...ill go out and will flash Notice If flashes after closing the printer door make sure that the thermal transfer film has been installed properly and tightened The printer door should be closed to make copies properly Confirm both latches are locked If the flashing does not go out after the foregoing procedure has been performed this may indicate that the paper feeder is not functioning properly Ref...

Страница 23: ...ns with Full Speed USB 2 0 This unit will not run at the rated speed of Hi Speed USB 2 0 2 Microsoft Windows XP operating system hereafter Windows XP 3 Microsoft Windows Vista operating system hereafter Windows Vista 4 Microsoft Windows 7 operating system hereafter Windows 7 5 Microsoft Windows 8 operating system hereafter Windows 8 Connecting to a computer 1 Insert the power cord into the AC outl...

Страница 24: ...tton 3 Copy the image file in the Removable Disk onto the computer s desktop or into a folder It is possible to save a maximum of 10 scanned image files to the electronic board s removable disk If an 11th image file is scanned with the electronic board the first image file will be deleted 4 After opening and checking the scanned image files on the computer screen erase the screen film surface usin...

Страница 25: ...fold back the fall prevention extension legs 2 as follows 4 Release the caster locks 5 Move the electronic board with 2 people avoid banging or shaking the board Notice Do not drag or step on the power cord 6 Lock the casters and set the fall prevention extension legs For using the optional stand Releasing the lock Locking the casters Push to lock UB 5335 5835 5365 5865 PNQX5932ZA mst book 25 ページ ...

Страница 26: ...evel The lowest level of the board attachment frame is designed for installation of the screen so the printer cannot be attached at this level Adjust the level of the screen unit as follows 1 Confirm that the casters are locked and loosen the height adjustment handles 2 Hang the step frame on the reinforce pipe Slot C Slot B Slot A Slot C Slot B Slot A Tighten the height adjustment handles Tighten...

Страница 27: ...ent handles 6 Store the step frame by hanging it on the board attachment upper Slot UB 5335 UB 5835 Screen Height UB 5365 UB 5865 Screen Height Slot A 2 000 mm 6 ft 6 3 4 in 2 025 mm 6 ft 7 3 4 in Slot B 1 875 mm 6 ft 1 13 16 in 1 900 mm 6 ft 2 13 16 in Slot C 1 750 mm 5 ft 8 7 8 in 1 775 mm 5 ft 9 7 8 in Step frame Board attachment lower Slide groove Slot C Slot B Slot A Height adjustment handles...

Страница 28: ... the image 1 Press The unit will switch to setting mode and is displayed in the Display Window 2 Press to change the settings Each time is pressed the setting is switched and the display on the Display Window changes 3 Press The unit will return to ready mode Basic settings Display Window Items Set values bold values are defaults Scanning time display Off On File format PDF TIFF Current time Set t...

Страница 29: ...ly or be the same size as the original 1 Press The unit will switch to setting mode and is displayed in the Display Window 2 Press or to select 3 Press to change the settings Each time is pressed the setting is switched and the display on the Display Window changes 4 Press The unit will return to ready mode Note The output size can be set only with the UB 5835 and UB 5865 It is not displayed with ...

Страница 30: ...gits of the Western calendar When the year is set the Remaining Film Indicator and Contrast Indicator will be on Press The hour value is displayed in the Display Window 7 Press or to set the hour When the hour is set the Remaining Film Indicator will flash Press The minute value is displayed in the Display Window 8 Press or to set the minute When the minute is set the Contrast Indicator will flash...

Страница 31: ...remove the dirt hold down the sheet under the top sheet with your finger and peel off the dirty sheet white or gray sheet by pulling it in the direction of the arrow Notice Be sure to peel off only one sheet white or gray sheet of the eraser When the eraser becomes thin make sure that the corners of the eraser do not strike the screen during erasing as this may damage the screen If black streaks a...

Страница 32: ...is displayed each time the unit s power is turned on Replace the battery as follows and set the current time page 30 1 Loosen the screw attached to the left side of the Control Panel 1 then remove the battery holder 2 Notice Do not loosen any other screws 2 Remove the old battery and install the new one with the positive terminal upward Always use CR2032 batteries and be sure that the battery is i...

Страница 33: ...oor firmly until a click is heard Copying is resumed when the Copy Key is pressed 18 The paper cover is open Close the paper cover firmly until a click is heard 19 Paper is jammed in the printer The Display Window flashes Open the printer door and remove the jammed paper Copying is resumed when the Copy Key is pressed 22 The platen roller and pick up roller are dirty Open the printer door and wipe...

Страница 34: ...USB hub It takes a long time for the unit to recognize the USB flash memory device The USB flash memory device has not been used since it was formatted using FAT32 Once a file has been written subsequent operations will be performed much more quickly The computer does not recognize this unit Confirm that the USB cable is properly connected on both sides or put the unit into standby mode 23 This un...

Страница 35: ...the USB flash memory device to another location UB 5335 UB 5335 UB 5835 UB 5835 UB 5365 UB 5365 UB 5865 UB 5865 20 There is no available space in the USB flash memory device Increase the available space using a computer The available space in the USB flash memory device became full while scanning Increase the available space using a computer then scan again USB flash memory device writing error oc...

Страница 36: ... Block Panel dimensions HeightaWidth 900 mma 1 262 mm 2 ft 11 7 16 in a4 ft 1 11 16 in 900 mma 1 625 mm 2 ft 11 7 16 in a5 ft 3 31 32 in 900 mma 1 262 mm 2 ft 11 7 16 in a4 ft 1 11 16 in 900 mma 1 625 mm 2 ft 11 7 16 in a5 ft 3 31 32 in Panel surfaces 2 Panel advance system Endless scroll type Copying area HeightaWidth 850 mma 1 250 mm 2 ft 9 15 32 in a4 ft 1 7 32 in 850 mma 1 613 mm 2 ft 9 15 32 ...

Страница 37: ...Block Interface Full Speed USB 2 0 Supported operating systems Windows XP Service Pack 3 or later Windows Vista Windows 7 Windows 8 Store file format PDF TIFF Separately Available Items Optional Device Stand UE 608005 Consumables Replacement film UG 6001 set of 2 rolls 50 m 164 ft Markers KX B031 set of 10 black markers KX B032 set of 10 red markers KX B033 set of 10 blue markers Erasers KX B042 s...

Страница 38: ...he items Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation For business users in the European Union If you wish to discard electrical and electronic equipment please contact your dealer or supplier for further information Information on Disposal in other Countries outside the European Union These symbols are only valid in the European Union If...

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