FAQs | On screen messages
96
Problem
Actions
Network
Cannot connect to
the network
•
Check the LAN cable is connected properly.
(p. 69)
•
Check the connections and settings.
(p. 69 - 74)
•
Check the network equipment and network environment.
•
The router may not be set to issue IP address automatically. If the
network administrator prefers to allocate an IP address, set an IP
address manually.
(p. 71)
•
The router may be using MAC address filtering (security setting).
Confirm the MAC Address of this TV (p. 74) and set the router to be able
to use it.
•
If the problem persists, consult your Internet Service Provider or
telecommunications company.
Cannot operate
VIERA Connect
•
Check the connections and settings.
(p. 69 - 74)
•
The server or connected line might be busy now.
Other
The TV does not
switch On
•
Press and hold the standby On / Off switch on the remote control for
about 1 second if Power LED is red.
•
Check the mains lead is plugged into the socket.
•
The fuse in the mains plug may have blown. Replace it with one of an
identical rating
(p. 4)
The TV goes into
Standby mode
•
Auto power standby function is activated.
(p. 10)
•
The TV enters Standby mode about 30 minutes after analogue broadcast
ends.
The remote control
does not work or is
intermittent
•
Are the batteries installed correctly?
(p. 7)
•
Has the TV been switched On?
•
The batteries may be running low. Replace them.
•
Point the remote control directly at the front of the TV (within about 7 m
and a 30 degree angle of the front of the TV).
•
Situate the TV so that sunshine or other sources of bright light do not
shine on the TV’s remote control signal receiver.
Parts of the TV
become hot
•
Temperature rises of parts of the front, top and rear panels will not pose
any problems in terms of performance or quality of the TV.
Overcurrent error
message appears
•
The connected USB device might cause this error. Remove the device
and turn the TV Off with Mains power On / Off switch, then turn it On
again.
•
Check if foreign objects are inside the USB port.
An error message
appears
•
Follow the message’s instructions.
•
If the problem persists, contact your local Panasonic dealer or the
authorized Service Centre.
On screen messages
Message
Meaning / Action
All tuning data will be
erased
•
[Shipping Condition] will erase all tuning data
(p. 55)
Are you sure ?
•
Confirm correct operation.
Are you sure you want to
delete this timer ?
Press OK to delete timer.
Press RETURN to return.
•
Confirm correct operation.
Bad signal
•
The signal is weak. Check the aerial is plugged in properly. It may
be necessary to have an aerial installer check the signal and aerial
alignment.
•
Reset channels.
(p. 46)
Child Lock is active!
Press OK to enter PIN.
•
The selected channel is locked in Child Lock (p. 53). You must enter
the PIN number before the channel will be displayed.
