53
Troubleshooting
Others
No response.
Open Task Manager and close the software application that
is not responding.
An input screen (e.g., password input screen at startup)
may be hidden behind another window. Touch the applica-
tion icons at the bottom of the screen to check.
Press the power switch for four seconds or longer to shut
down the computer, and then press the power switch to
turn it on. If the application program does not work normal-
ly, uninstall and reinstall the program. To uninstall,
A
Open the Control Panel.
Flick from the middle of the Start screen to the top and
touch [Control Panel] under “Windows System”.
Touch
(Start) - [Control Panel].
B
Touch [Program] - [Uninstall a program].
Cannot connect to
a network.
Set the device ([Wireless LAN] / [Bluetooth] / [Wireless
WAN] of [Wireless Con
fi
guration]) to [Enabled] in the [Ad-
vanced] menu of the Setup Utility (Wireless Con
fi
guration).
Display “Charm”, and touch - [Change PC Settings] -
[Network]. Set [Airplane mode] to [Off], and then;
set [Wi-Fi] to [On] (for wireless LAN).
set [Mobile broadband] to [On] (for wireless WAN).
set [GPS] to [On] (for wireless WAN).
set [Bluetooth] to [On] (for Bluetooth).
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2014/02/14 13:03:38