4
Precautions
•
Emergency Recovery Token
(Default name: SPEmRecToken.xml)
You need this file when you replace the embedded TPM chip.
Use the file for recovery using the emergency recovery data. (The emergency recovery data is contained in the System
Backup Archive and System Backup Folder, and protected by this file.)
•
Password Reset Token
(Default name: SPPwdResetToken.xml)
You need this file to create the Reset Authorization Code that is required to reset a specific user’s password.
You cannot reset the password without this token.
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File used by each User
•
Personal Secret File for Password Reset
(Default name: SPPwdResetSecret.xml)
You use this file in combination with the Password Reset Token to reset the Basic User Password.
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Do not encrypt the files described in “Backup” (
). If you encrypt them, you will not be able to restore the Security
Platform settings. In the default setting, these files are stored in “C:\Users”
. Do not encrypt “C:\Users”
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Do not encrypt the files in “C:\Program Files” because they contain a lot of application software. If you encrypt them, other
users cannot access the software, and the software may not start up or other malfunction may occur.
Note that encrypting other files such as “C:\” may also cause similar problems.
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Do not encrypt the “Security Platform” folder as well as any file/folder contained in it. This folder is created under the drive
(default setting: “C:\”) which you specified while setting up the Personal Secure Drive. Because the Security Platform
refers to this folder, encrypting it may disable the Personal Secure Drive.
*3
Windows XP: “C:\Documents and Settings”
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Before getting the computer repaired, do the steps described under Initializing Owner’s Data. (
Cautions for Encryption
When requesting repairs to the computer
