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FAQs
Problem
Actions
Cannot connect to the network
Check the LAN cable is connected properly. (p. 44)
Check the connections and settings. (p. 44 - 47)
Check the network equipment and network environment.
If the problem persists, consult your Internet Service Provider or
telecommunications company.
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Cannot operate VIERA CAST
Check the connections and settings. (p. 44 - 47)
The server or connected line might be busy now.
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TV takes so long to turn on
Like your computer, the TV has to run a number of diagnostic and
software checks before it can display any programmes.
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The programme cannot be
changed
Is the TV in Teletext mode? (p. 18)
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The programme cannot be
selected
Is the programme skipped? (p. 29)
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TV goes into “Standby mode”
Off Timer function is activated.
The TV enters “Standby mode” about 30 mins. after analogue
broadcasting ends.
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The remote control does not
work
Are the batteries installed correctly? (p. 7)
Has the TV been switched On?
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Network
Other
th̲p42̲50G15a̲Eng̲3dc0003-1.indb56 56
th̲p42̲50G15a̲Eng̲3dc0003-1.indb56 56
2009/08/03 15:27:23
2009/08/03 15:27:23