3
Product service
1. Damage requiring service
—The unit should be serviced by qualified service
personnel if:
1.
(a)
The AC power supply cord or AC adaptor has been damaged; or
1.
(b)
Objects or liquids have gotten into the unit; or
1.
(c)
The unit has been exposed to rain; or
1.
(d)
The unit does not operate normally or exhibits a marked change in
performance; or
1.
(e)
The unit has been dropped or the cabinet damaged.
2. Servicing
—Do not attempt to service the unit beyond that described in these
operating instructions. Refer all other servicing to authorized servicing personnel.
3. Replacement parts
—When parts need replacing ensure the servicer uses parts
specified by the manufacturer or parts that have the same characteristics as the original
parts. Unauthorized substitutes may result in fire, electric shock, or other hazards.
4. Safety check
—After repairs or service, ask the servicer to perform safety
checks to confirm that the unit is in proper working condition.
Product information
For product information or assistance with product operation:
In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or the
website http://www.panasonic.com/contactinfo, or the website
(http://www.panasonic.com/support).
For assistance in the continental U.S.A. in obtaining repairs please ship the product to:
Panasonic Services Company - Customer Servicenter
Suite B 4900 George McVay Drive
McAllen, TX 78503
In Puerto Rico contact the Panasonic Sales Company.
Tel. (787) 750-4300
Fax. (787) 768-2910
When shipping the unit carefully pack and send it prepaid, adequately insured and
preferably in the original carton. Include a letter detailing the complaint and
provide a day time phone number where you can be reached.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD THE PURCHASER WILL
BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE
INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE.
CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED
WITHOUT SUCH PROOF OF PURCHASE.
Also, the purchaser will be responsible for shipping the unit to the above address.
In Canada, contact the Panasonic Canada Inc. Customer Care Centre at 905-624-
5505, or visit the website (www.panasonic.ca), or an authorized Servicentre close
to you.
DATE OF PURCHASE
DEALER NAME
DEALER ADDRESS
TELEPHONE NUMBER
User memo:
The model number and serial number of this product can be found on
either the back or the bottom of the unit.
Please note them in the space provided below and keep for future
reference.
MODEL NUMBER
SL-MP75
SERIAL NUMBER
ONLY FOR U.S.A.
Panasonic Consumer Electronics Company,
Division of Matsushita Electric Corporation of America
One Panasonic Way Secaucus, New Jersey 07094
Panasonic Sales Company, Division of Matsushita Electric of Puerto Rico, Inc.,
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Panasonic Portable Audio Products Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer
Electronics Company or Panasonic Sales Company (collectively referred to as “the warrantor”) will, for the
length of the period indicated on the chart below, which starts with the date of original purchase (“warranty
period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new
or a refurbished product. The decision to repair or replace will be made by the warrantor.
Product or Part Name
All Portable Audio Products except item listed
below
Rechargeable batteries
(in exchange for defective item)
Parts
One (1) Year
Ten (10) Days
Labor
One (1) Year
Not applicable
During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty period, there
will be no charge for parts. You must mail-in your product during the warranty period. This Limited Warranty
excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet). This warranty only applies
to products purchased and serviced in the United States or Puerto Rico. This warranty is extended only to the
original purchaser of a new product which was not sold “as is”.
Mail-In Service
For assistance in the continental U.S.A. in obtaining repairs please ship the product to:
Panasonic Services Company
Customer Servicenter
Suite B
4900 George McVay Drive
McAllen, TX 78503
For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax (787)-768-2910.
When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in the original
carton. Include a letter detailing the complaint and provide a day time phone number where you can be reached.
Customer Services Directory
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH
A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF
PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH
PROOF OF PURCHASE.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER
normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in
shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from
accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up
adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage,
modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or
other business or rental use of the product, or service by anyone other than a Factory Servicenter or other
Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE
USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY.
(As examples, this excludes
damages for lost time, travel to and from the servicer, loss of or damage to media or images, data or other
memory or recorded content. The items listed are not exclusive, but are for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE
LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how
long an implied warranty lasts, so the exclusions may not apply to you. This warranty gives you specific legal
rights and you may also have other rights which vary from state to state. If a problem with this product develops
during or after the warranty period, you may contact your dealer or Servicenter. If the problem is not handled to
your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.
Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company
/
Factory Servicenter:
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910
F1003
Obtain Product Information and Operating Assistance; locate your nearest Dealer
or Servicenter; purchase Parts and Accessories; or make Customer Service and
Literature requests by visiting our Web Site at:
http://www.panasonic.com/support
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-800-211-PANA (7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
For hearing or speech impaired TTY users, TTY : 1-877-833-8855
Accessory Purchases
Service in Puerto Rico
Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our
Web Site at:
http://www.pasc.panasonic.com
or, send your request by E-mail to:
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday – Friday 9 am to 8 pm, EST.)
Panasonic Services Company
20421 84th Avenue South,Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
For hearing or speech impaired TTY users, TTY : 1-866-605-1277
