RQTX0278
ENGLISH
34
Troubleshooting guide
Troubleshooting guide
A-B repeat
Page
Point B is automatically
set.
The end of an item becomes point B when it is reached.
•
20
Troubleshooting guide
Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies
indicated in the chart do not solve the problem, consult your dealer for instructions.
Power
Page
No power.
Insert the AC mains lead securely.
•
10
The unit is automatically
switched to the standby
mode.
The unit was switched to standby by the sleep timer or auto-off function.
•
31
Operation
Page
No response when any
buttons are pressed.
This unit cannot play discs other than the ones listed in these operating instructions.
The unit may not be operating properly due to lightning, static electricity or some
other external factor. Turn the unit OFF and then back to ON.
Alternatively, press [
^
] to switch the unit to standby mode, disconnect the AC mains
lead, and then reconnect it.
Condensation has formed. Wait 1 to 2 hours for it to evaporate.
•
•
•
5, 6
–
–
No operations can be
performed with the remote
control.
Check that the batteries are installed correctly.
The batteries are depleted: replace them with new ones.
Point the remote control at the remote control sensor and operate.
The remote control and main unit are in different modes. Change the remote control
mode to match the main unit mode.
•
•
•
•
12
12
9, 12
33
Cannot play DVDs.
CD MODE is on. Press and hold [–CD MODE] to turn CD MODE off.
•
17
No picture or sound.
Check the video or audio connection.
Check the power or input setting of the connected equipment.
Check that the disc has something recorded in it.
•
•
•
10, 11
–
–
You have forgotten your
ratings password.
Reset all the settings to
Factory Preset.
While stopped and “DVD/CD” is the source, press and hold [
g
, –DEMO] on the
main unit and [
≧
10] on the remote control until “INITIALIZED” disappears from
the television. Turn the unit off and on again. All settings will return to the default
values.
•
–
Other products respond to
the remote control.
Change the remote control operating mode.
•
33
DivX
Specific operation impossible or incorrect
Page
It takes time before play
starts.
Play may take time to begin when an MP3 track has still picture data. Even after the
track starts, the correct play time will not be displayed.
This is normal on DivX video.
•
•
–
–
Play does not start.
This unit may not play WMA and MPEG4 that contains still picture data.
If a disc contains CD-DA and other formats, proper playback may not be possible.
If playing DivX VOD content, refer to the website where you purchased it.
(Example: www.divx.com/vod)
•
•
•
–
–
7
Folders deeper than the
eighth layer on a data
disc are not displayed
correctly.
Folders deeper than the eighth layer are displayed as the eighth layer.
•
–
A menu screen appears
during skip or search.
This is normal for Video CDs.
•
–
Playback control menu
doesn’t appear.
with
playback control
Press [
g
] twice and then press [DVD/CD
q
].
•
–
The program and random
play functions do not
work.
These functions do not work with some DVD-Videos.
•
–
Programmed items are not
played.
Some items cannot be played even if you have programmed them.
•
–
DivX
WMA MP3 JPEG
MPEG4 DivX
DVD-V
DVD-V
VCD
Subtitle
Page
No subtitles.
Display the subtitles (“SUBTITLE” in On-Screen Menu 1 (Disc/Play)).
Subtitles may not be displayed depending on the disc.
•
•
20
20
Cannot select alternative
languages.
Try selecting from the disc’s menu if one is available.
•
22
DivX
SC-VK480_GA_EN_Final.indb 34
5/21/2009 12:10:58 PM
