REFERENCE
34
RQT8043
RQTX0066
ENGLISH
ENGLISH
Troubleshooting guide
Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions
indicated in the chart do not solve the problem, consult your dealer for instructions.
7
Power
Page
No power.
• Insert the AC mains lead securely.
8
The unit is automatically
switched to the standby mode.
• The Sleep timer was working and had reached the set time limit.
13
7
Unresponsive or inoperable function
No response when any buttons are
pressed.
• This unit cannot play discs other than the ones listed in these operating
instructions.
• The unit may not be operating properly due to lightning, static electricity or some
other external factor. Turn the unit off and then back to on. Alternatively, turn the
unit off, disconnect the AC mains lead, and then reconnect it.
• Condensation has formed: Wait 1 to 2 hours for it to evaporate.
11
—
—
No response when remote control
buttons are pressed.
• Check that the batteries are installed correctly.
• The batteries are depleted. Replace them with new ones.
• Aim the remote control at the remote control signal sensor and operate.
5
5
12
No picture or sound.
• Check the video or speaker connection.
• Check the power or input setting of the connected equipment and the main unit.
• Check that the disc has something recorded on it.
—
—
—
You have forgotten your ratings
password.
Reset all the settings to Factory
Preset.
• While stopped and “DVD/CD” is the source, press and hold [
7
] on the main unit
and [
h
10] on the remote control until “Initialised” (or “Initialized”) disappears from
the television. Turn the unit off and on again.
All settings will return to the default values.
—
The VIERA Link function does not
respond.
• Depending on the condition of the home theater system or the connected
equipment, it may be necessary to repeat the same operation so that the function
can work correctly.
32
Other products respond to the
remote control.
• Change the remote control operating mode.
33
7
Specifi c operation undesirable or unexpected
It takes time before play starts.
• Play may take time to begin when an MP3 track has still picture data. Even after
the track starts, the correct play time will not be displayed. This is normal.
—
Folders on a data CD are not
displayed correctly.
• Folders deeper than the eighth layer are displayed as the eighth layer.
—
A menu screen appears during
skip or search.
• This is normal for Video CDs.
—
Playback control menu does not
appear.
with playback control
• Press [
7
, STOP] twice and then press [
3
, PLAY].
—
The program and random play
functions do not work.
• These functions do not work with some DVD-Videos.
—
Play does not start.
• This unit may not play WMA that contains still picture data.
• If a disc contains CD-DA and other formats, proper playback may not be possible.
—
—
7
Subtitle
Subtitle position is wrong.
• Adjust the position. (“Subtitle Position” in Display Menu)
21
No subtitles.
• Display the subtitles. (“Subtitle” in Functions Menu)
19
Subtitles overlap the closed
captions.
• Clear the subtitles.
19
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