RQTV0122
14
Troubleshooting guide
Before requesting service, make the below checks. If you can’t fi x the system as described below, or if something not
listed here occurs, refer to the enclosed directory to locate an Authorized Service Center convenient to you or contact your
dealer.
Common problems
No sound.
Turn the volume up.
The speaker cords may not be connected properly. Turn the unit off, check and correct the
connections and turn the unit on (refer to page 4).
Sounds unfi xed, reversed or come from
one speaker only.
Check the speaker connections (refer to page 4).
Humming heard during play.
An AC mains lead or fl uorescent light is near the cables. Keep other appliances and leads
away from this unit’s cables.
If possible in your area, turn the AC mains lead’s plug or connector over to reverse the
lead’s polarity.
“ERROR” is displayed.
Incorrect operation performed. Read the instructions and try again.
“- -:- -” appears on the display.
You plugged the AC mains lead in for the fi rst time or there was a power failure recently.
Set the time (refer to page 11).
“F76” is displayed.
Check and correct the speaker cord connections (refer to page 4).
If this does not fi x the problem, there is a power supply problem. Consult the dealer.
Listening to the radio
Noise is heard.
The stereo indicator fl ickers or doesn’t
light.
Sound is distorted.
Use an outdoor antenna (refer to page 5).
A beat sound is heard.
Turn the TV off or separate it from the unit.
A low hum is heard during AM
broadcast.
Separate the antenna from other cables and cords.
An AM broadcast station cannot be
picked up clearly.
Frequency step is set to 10 kHz. Change the frequency step to 9 kHz (refer to page 10).
When there is a television set nearby
The picture on the TV
disappears or stripes appear
on the screen.
The location and direction of the antenna are incorrect. If you are using an indoor antenna,
change to an outdoor antenna (refer to page 5).
The TV antenna wire is too close to the unit. Separate the antenna wire of the TV set from
the unit.
Using the cassette deck
Recording is not possible.
If the erasure prevention tabs have been removed, cover the holes with adhesive tape (refer
to page 9).
Playing discs
The display is wrong or play
won’t start.
The disc may be upside down (refer to page 7).
Wipe the disc.
Replace the disc if it is scratched, warped, or non-standard.
Condensation may have formed inside the unit due to a sudden change in temperature. Wait
about an hour for it to clear and try again.
The remote control
Remote control doesn’t work.
Check that the batteries are inserted correctly (refer to page 5).
Replace the batteries if they are worn.
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