10
T
Q
B
J214
1
Troubleshooting
General
Sound is distorted or no sound.
• Adjust the volume.
• Check and adjust the antenna.
• Move the unit to another location and do a full scan
again.
• An AC mains lead or fluorescent light is near the cables.
Keep other appliances and cords away from the cables
of this unit.
• The batteries are weak. Replace them with new ones.
Reception is poor or beat sound is heard.
• Keep the antenna away from computers, TVs, other
cables and cords. Move mobile telephones away from
the unit if the interference is apparent.
Bluetooth
®
Pairing cannot be done.
• Check the Bluetooth
®
device condition.
• The device is out of the 10 m communication range.
Move the device nearer to the system.
The device cannot be connected.
• The pairing of the device was unsuccessful. Do pairing
again.
• The pairing of the device has been replaced. Do pairing
again.
• This unit might be connected to a different device.
Disconnect the other device and try connecting the
device again.
The device is connected but audio cannot be heard
through the system.
• For some built-in Bluetooth
®
devices, you have to set
the audio output to “RF-D100BT” manually. Read the
operating instructions of the device for details.
Sound from the device is interrupted.
• The device is out of the 10 m communication range.
Move the device nearer to the system.
• Remove any obstacle between the system and the
device.
• Other devices that use the 2.4 GHz frequency band
(wireless router, microwaves, cordless phones, etc.) are
interfering. Move the device nearer to the system and
distance it from the other devices.
Messages
“Alarm Not saved”
• The changes made to the alarm was not saved, the
changes will be lost.
“No DAB Station”
• No DAB station available.
• Check the antenna.
• Move the unit to another location and do a full scan
again.
“Service not available”
• No DAB reception.
“Time Not saved”
• The changes made to the time was not saved, the
changes will be lost.
“USB Overcurrent Remove Device”
• The USB device is using too much power. Disconnect
the USB device, switch off the unit and then switch on
again.
Maintenance
Disconnect the AC adaptor before maintenance.
Clean this system with a soft, dry cloth.
• Never use alcohol, paint thinner or benzine to clean this
system.
• Before using chemically treated cloth, read the
instructions that came with the cloth carefully.
TQBJ2141_en.fm Page 10 Monday, May 7, 2018 10:24 AM
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